Siv Air
Customers name individual technicians — Tristan, Matt, Kierran — across years of repeat visits, which is rare.
Travis earns specific praise for diagnosing faults honestly (including one case where he refused payment after finding no repair was needed), and for catching defects left by previous installers before they cause damage. The team also covers both one-off installs and ongoing annual maintenance, so if you want one reliable contact for everything air-conditioning in a Cairns-area home or small commercial space, this is the kind of outfit worth locking in.
Their work
What it's like working with them
Based on a sample of Google reviews (67 total)
“finding mistakes from previous installers”
What they help with
Based on what their customers hired them for
How they stack up
Context from 391 air conditionings in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Siv Air
Travis leads the Siv Air team with a hands-on approach that spans installations, fault diagnosis, and annual hydro-cleaning — and the team around him is just as well-regarded individually. Technicians Tristan, Matt, Kierran, Liam, and Josh are each named across reviews: Tristan earns praise for his thorough cleaning work and friendly manner, Matt is cited for cleaning efficiency that lifted cooling output noticeably, and Kierran is called out for professionalism that made customers comfortable in their own homes. Behind the scenes, Barb handles scheduling and quotes with speed and warmth, which matters when you have a dripping unit in the middle of a Cairns summer. The business serves both residential and commercial clients — from single bedroom split systems in apartments to multi-unit office fit-outs — and several property managers and real estate businesses use them as their go-to contractor for rental portfolios. Travis is known for catching installation faults left by previous contractors and flagging problems (like drainage issues) before they become expensive, which makes Siv Air a genuinely useful ally for owners of older homes or units with ageing systems.
Best for: annual hydro-cleaning and maintenance on residential split systems, short-notice installs when an existing unit fails, property managers needing a reliable contractor across multiple rental properties, and homeowners who want a technician to check and correct previous installation work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Siv Air
What areas does Siv Air service?+
Siv Air is based in Edmonton, QLD, and reviews reference jobs across Cairns North, Cairns City, and surrounding suburbs. Commercial clients including a Cairns real estate agency are also mentioned. If you're outside the immediate Cairns region, it's worth calling to confirm whether they cover your area before booking.
Does Siv Air handle emergency or short-notice callouts?+
Yes — several reviewers specifically mention being fitted in at short notice, including one customer who had a dripping unit and another who needed a Christmas Eve install after their bedroom air con died. Travis is noted for responding to quotes and enquiries quickly, and Barb handles scheduling with fast turnaround. If you have an urgent job, it's worth calling directly rather than messaging.
What do customers say about Siv Air's pricing?+
Pricing feedback across the 50 reviews we analysed is consistently described as competitive or good value — one customer got multiple quotes and Siv Air came in cheapest, and another noted pricing remained reasonable even when costs rose between 2023 and 2025. No reviewers raised concerns about overcharging. For installs, Travis typically provides quotes from photos of the site, which speeds up the process.
Do they only do installs, or do they handle ongoing maintenance too?+
Both — a significant portion of their work is annual hydro-cleaning of existing split systems, and multiple property managers use them on a recurring basis for maintenance across rental portfolios. Travis and the team are also called out for repair and fault diagnosis, including identifying problems left by previous installers. If you want a single contractor for both new installs and yearly upkeep, this fits that need well.
Who will actually turn up to do the work?+
Reviewers name several technicians by first name: Tristan and Matt are frequently mentioned for cleaning and install work, Kierran is praised for professionalism and care during cleaning visits, and Liam and Josh also appear across recent reviews. Travis himself attends many jobs, particularly installs and diagnostic visits. Barb manages the office side — quotes, scheduling, and communication — and is specifically called out for prompt replies and friendly service.