Ross Weber Plumbing Pty Ltd
Jonah, Daniel, Aidan and Ross each carry their own five-star track record — this team is more than one good plumber.
Named technicians — Jonah, Daniel, Aidan, Ollie, and Ross himself — each carry their own track records across multiple reviews, which means you're not gambling on whoever turns up; the team appears uniformly trained to the same standard of punctuality, cleanliness, and communication. Krystal in the office is as much a reason customers return as the field team — her ability to squeeze urgent jobs into the schedule and keep clients informed by email and text is flagged independently by a large share of reviewers. This business is a practical fit for landlords and short-term rental operators who need same-day resolution without drama, and for homeowners who want a single plumber they can call back rather than starting the search over every time.
Their work
What it's like working with them
Based on a sample of Google reviews (601 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 344 bathroom renovations in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Ross Weber Plumbing Pty Ltd
Ross Weber Plumbing operates as a family-run plumbing business out of Cairns, with Ross himself frequently attending jobs alongside a named team that includes technicians Luke, Jonah, Aidan, Daniel, Ollie, and Caleb — each drawing their own praise in reviews. Jonah is repeatedly called out for tap and toilet installations, punctuality (often arriving early), and clear explanations; Daniel earns specific mentions for patience diagnosing difficult leaks and correcting DIY mistakes; Aidan is praised for speed and friendliness on urgent tap repairs; while Ross himself handles hot water system replacements and leak detection, including a sub-slab leak found over half a metre deep. The front office runs through Krystal (also spelled Kristel and Kaitlin in some reviews), who handles quotes, bookings, and email follow-ups — several customers specifically credit her for making urgent same-day bookings happen, including on Christmas Eve. Their practical bread-and-butter is hot water system replacement and urgent leak repairs, with a strong sideline in toilet suites, mixer taps, shower fittings, washing machine connections, and kitchen sink installations — making them well-suited to landlords, short-term rental operators, and homeowners who need a reliable all-rounder rather than a specialist renovator. A consistent pattern across dozens of reviews is the pre-arrival SMS notification and the habit of leaving the work area clean — two things that matter especially when tradespeople are entering occupied homes or rentals.
Best for: urgent hot water system replacements where same-day resolution matters, landlords and short-term rental operators needing reliable after-hours response, and homeowners wanting a consistent named team they can return to for ongoing maintenance.
Location
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Claim This Profile — Free →Common questions about Ross Weber Plumbing Pty Ltd
Does Ross Weber Plumbing handle emergency or same-day callouts?+
Yes — same-day and next-day callouts appear regularly across reviews, including for urgent hot water failures at rental properties and leaking taps on Christmas Eve. The office team, particularly Krystal, is credited multiple times for squeezing urgent jobs into the schedule. If you email late in the evening, reviewers report receiving a call first thing the following morning. It's worth calling directly rather than relying solely on online enquiry forms for genuinely urgent work.
What areas does Ross Weber Plumbing service?+
The business is based in Manunda and reviewers mention properties across Cairns broadly. Reviews reference residential homes, apartments, and short-term rental properties throughout the Cairns region. The data doesn't specify exact suburb boundaries, so if you're outside central Cairns it's worth confirming coverage when you call.
Which technicians are likely to attend, and what are they each known for?+
The team includes Ross (hot water systems, complex leak detection), Jonah (toilet suites, tap installations, punctuality — often arrives early), Daniel (patient diagnosis of difficult leaks and correcting DIY plumbing errors), Aidan (fast tap repairs and urgent callouts), and Ollie (general repairs with a tidy finish). Krystal in the office manages bookings and quotes, and is praised nearly as often as the field technicians. You'll receive an SMS before whoever attends arrives.
What do customers say about pricing?+
A small number of reviewers mention pricing positively — one notes 'a good price' and another highlights the value of getting isolator valves included without extra charge. The majority of reviews focus on speed, communication, and quality rather than cost, so Ross Weber Plumbing doesn't appear to be competing primarily on being the cheapest option. Krystal typically provides quotes upfront, so asking for a written quote before the job begins is straightforward.
Is Ross Weber Plumbing suitable for rental property owners and landlords?+
Based on the reviews, yes — several reviewers explicitly mention short-term rentals and investment properties, and the business's same-day response capability is directly relevant to landlords who can't leave tenants or guests without hot water. The business is GST registered, which matters for landlords claiming plumbing costs. The pre-arrival SMS and clean worksite habit also reduce the friction of coordinating access when you're not on-site.