Agent Cleaning
Jack and Maya personally delivered keys to the rental agency so their bond-clean customers could leave town stress-free.
Several customers have maintained regular arrangements for a year or more, and at least one describes the level of trust as equivalent to 'an extension of our family.' The partnership is GST-registered and has operated for roughly two years, covering everything from one-off bond cleans to ongoing body corporate contracts — useful context if you're weighing up whether they can handle a commercial or strata job alongside domestic work. If you're considering a regular arrangement, it's worth asking directly about their current availability, as one reviewer mentions being placed on a waitlist.
Their work
What it's like working with them
Based on a sample of Google reviews (27 total)
“got our full bond back”
“arrived exactly when they said they would”
“My Queenslander had a mould issue and not only have they completely resolved that”
What they help with
Based on what their customers hired them for
How they stack up
Context from 235 cleanings in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Agent Cleaning
Jack and Maya are the two named faces behind Agent Cleaning, and reviews consistently map them to different strengths: Jack is frequently mentioned alongside punctuality and on-the-ground logistics, while Maya draws praise for thoroughness and interpersonal warmth — including making a point of chatting with customers' kids during fortnightly visits. Operating as a partnership out of Palm Cove, they cover a wider service range than most domestic cleaners in the Cairns region, with verified work across regular home maintenance cleans, bond and exit cleans, mould remediation in Queenslanders, mattress cleaning, commercial office cleaning, window cleaning, and body corporate contracts. Their bond-clean work stands out in reviews: multiple customers report getting their full bond back with property managers specifically complimenting the standard, and in one case Jack and Maya personally delivered keys to the rental agency when tenants had to leave before the inspection. They appear well-suited to clients who are particular about cleanliness — one long-term customer describes themselves as 'fastidious' and says the team hasn't let them down across nearly two years of regular visits, complete with hotel-style toilet paper folds. For urgent or high-stress situations — someone recovering from illness who needs a COVID sanitisation, or a last-minute move-out — reviews suggest the team is responsive and non-judgmental about the state of the home.
Best for: bond cleans where a full deposit return matters, long-term fortnightly home maintenance for particular households, mould remediation in tropical Queensland homes, and body corporate or commercial office cleaning.
Location
Often needed together
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Claim This Profile — Free →Common questions about Agent Cleaning
What areas does Agent Cleaning service?+
Agent Cleaning is based in Palm Cove but reviews confirm they work across the broader Cairns region. Customers in Cairns itself mention them by name, and the business takes on both residential and commercial jobs in the area. If you're outside central Cairns, it's worth contacting them directly to confirm whether they cover your suburb.
Does Agent Cleaning handle bond cleans, and can they help with the inspection process?+
Bond cleaning is one of their most reviewed services, and multiple customers report getting their full bond returned after Agent Cleaning completed the exit clean. In one case, Jack and Maya went as far as personally delivering the keys to the rental agency when the tenants had already left town — well outside the standard scope. Property managers are specifically mentioned in reviews commenting positively on the cleaning standard, which is a practical indicator of how their work holds up under formal inspection.
Can Agent Cleaning deal with mould in older Queensland homes?+
Yes — mould treatment is something they've been reviewed for specifically, including in a Queenslander-style home where a customer said the mould issue was 'completely resolved.' Beyond the clean itself, the team apparently provided guidance on preventing future mould growth, which suggests practical knowledge of the conditions that cause it in tropical North Queensland homes. If mould is your main concern, it's worth describing the extent of it when you enquire so they can advise on what's involved.
Are Jack and Maya available for regular fortnightly cleans?+
Fortnightly domestic cleaning is a clear part of what they offer, with several long-term customers describing ongoing arrangements. That said, one reviewer mentions being placed on a waitlist for regular service, so availability may be limited depending on when you enquire. It's worth reaching out early if you want to lock in a recurring slot rather than a one-off clean.
Do they do commercial cleaning as well as residential?+
Yes — reviews mention commercial office cleaning and body corporate contract work alongside domestic services. One commercial customer specifically notes the team's reliability and trustworthiness in an office environment. If you're a strata manager or business owner, they appear to handle both contexts, but it's worth confirming their current commercial capacity given their relatively small team size.