Pagano Electrics
Zach refused payment for a small repair job — and an interstate electrician called their workmanship 'top notch'.
The peer endorsement worth noting: a reviewer who is an electrician themselves assessed the brothers' workmanship on an investment property and called it 'top notch', which is a harder bar to clear than a typical homeowner impression. One review raises concerns about pricing and communication during a post-flood insurance job, but with 46 out of 47 sampled reviews giving five stars and no other reviewer echoing that complaint, it reads as an isolated circumstance rather than a recurring issue — still worth asking upfront for an itemised quote on larger insurance or remediation jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (52 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 361 electricians in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Pagano Electrics
Pagano Electrics is run by brothers Zach and Adam Pagano, and the two handle noticeably different things in practice: Zach is the one customers most often mention for responsive communication, technical diagnosis, and showing up fast in emergencies, while Adam draws consistent praise for listening carefully to client briefs, explaining alternatives clearly, and keeping jobsites respectful. Together they cover a genuinely wide range of work — full house wiring on new builds, switchboard upgrades, pool and outdoor lighting installs, kitchen and commercial renovation electrical, fault-finding after flood and fire damage, security camera wiring, air conditioner circuits, and smoke alarm compliance — which means they can see a renovation through from rough-in to final fit-off rather than passing it between specialists. What stands out from repeat customers is that they turn up when they say they will, something reviewers flag explicitly because it's apparently rare in the Cairns trades market. They've handled staged commercial refurbishments and working healthcare and café environments without disrupting operations, so they're not purely a residential crew. Pricing comes up frequently as competitive or fair, and one reviewer who is themselves an interstate electrician called the workmanship 'top notch' — a peer endorsement that carries more weight than a layperson's impression. If you're somewhere between a simple fixture swap and a full rewire, this is a two-person team with the range to handle either end.
Best for: emergency electrical callouts requiring same-day response, full new-build or renovation wiring managed by a single crew, commercial fit-outs and clinic or office environments needing minimal disruption, and homeowners who want a local family-run team they can call back for ongoing maintenance.
Location
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Claim This Profile — Free →Common questions about Pagano Electrics
Does Pagano Electrics do emergency callouts?+
Yes — multiple reviews confirm they respond quickly outside normal hours. One review describes Zach and Adam arriving within an hour on a Sunday afternoon after a fire caused significant electrical damage to a nine-unit complex, staying well after dark to confirm each unit was safe. If you have an urgent situation, calling directly is the best approach as they appear to prioritise emergency response.
What areas around Cairns does Pagano Electrics cover?+
They're based in Manoora and reviews mention jobs across the broader Cairns region, with one repeat customer specifically from Kewarra Beach. Reviews also reference commercial work in Cairns CBD and surrounding suburbs. If you're on the outer edge of the region, it's worth confirming coverage when you call.
Can Pagano Electrics handle commercial or renovation projects, not just household jobs?+
Yes — reviews specifically mention a staged office refurbishment completed while the business remained operational, a clinic electrical upgrade done with minimal disruption to a working healthcare environment, and a full café renovation for the Sea Breeze Café project. A local building company (O'Farrell Building) also names them as their go-to electrical contractor across multiple projects, so they're experienced working alongside other trades.
What do customers say about Pagano Electrics' pricing?+
Pricing is described as 'competitive', 'fair', and 'reasonable' across multiple independent reviews, and several customers specifically mention they were not upsold unnecessary work. One reviewer noted a price concern in the context of a post-flood insurance job, so for larger remediation or insurance-backed projects it's worth requesting an itemised quote upfront to avoid any misalignment on scope and cost.
Which electrician will come to my job — Zach or Adam?+
Both Zach and Adam Pagano appear on jobs, sometimes together and sometimes separately depending on scale. Reviewers tend to mention Zach most for fast communication and diagnosis, and Adam for listening carefully and explaining options. For smaller single-day jobs it's often one of them; for larger builds and commercial work, both have been present. You can ask when booking who will attend.