AGA Fencing
Drew shows up to site personally — and customers say even complex glass pool fencing is done in a single day.
Drew and Kylie are named repeatedly and in specific terms, which is a reliable sign of a small team that stays personally invested in each job rather than cycling through subcontractors. That said, three reviewers describe a breakdown in scheduling follow-through: jobs that were confirmed but then went silent, or calls that weren't returned for days. This appears linked to capacity — at least one reviewer was eventually told the business was too busy to quote — so if your job has a hard deadline (new pool completion, tenancy compliance), it's worth confirming a firm install date in writing before you commit. Ratings across the recent review period have been more varied than the earlier ones, so locking in a specific date and a contact name at booking will help you avoid the gap some customers experienced.
Their work
What it's like working with them
Based on a sample of Google reviews (21 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 334 fencings in Cairns
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About AGA Fencing
Drew runs AGA Fencing as owner-operator, taking on site inspections and installs personally — multiple customers single him out for deep structural knowledge around pool compliance, earthing coordination, and multi-gate configurations that other companies in the Cairns region struggle with. His office manager Kylie handles the client-facing side: quotes, scheduling, and fielding questions mid-project, and reviewers specifically credit her with clear communication and following up when she doesn't know an answer immediately rather than guessing. The business specialises almost entirely in glass and aluminium pool fencing, including frameless glass panels, glass gates, balustrades (internal and external), and hybrid glass-aluminium combinations — not general boundary fencing. They've handled everything from a single spa enclosure turned around in three days to complex resort-style pools with multiple fence runs, four glass gates, stairs, and a ramp, all completed under a tight deadline. Their working style runs toward same-day or one-day installs: several reviewers noted the job was done before schedule, the site was cleaned up after, and no extra charges were added for on-the-fly adjustments like fitting a handrail mid-install. Based in Smithfield, they serve across Cairns and surrounding areas including Palm Cove, and are a practical option when other providers in the region are quoting long lead times or simply not returning calls.
Best for: frameless glass pool fencing on new pool builds in the Cairns region, complex multi-gate or resort-style pool enclosures requiring compliance knowledge, and homeowners who've been left waiting by other providers and need a fast turnaround.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about AGA Fencing
What areas does AGA Fencing cover?+
AGA Fencing is based in Smithfield and serves the broader Cairns region. Reviews mention completed jobs in Smithfield, Palm Cove, and other Cairns suburbs. If you're outside the immediate Cairns area, it's worth calling ahead to confirm whether they service your location before requesting a quote.
How long does a typical pool fence install take?+
Multiple reviewers note that AGA completed their pool fence in a single day, including some larger or more complex jobs. One review describes a resort-style pool with multiple fence runs, four glass gates, stairs, and a ramp all finished on schedule. Same-day completion appears to be the norm rather than the exception, though complex or multi-stage projects may vary.
What do customers say about AGA's pricing?+
Pricing comes up positively across several reviews, with customers describing it as competitive relative to other Cairns providers. A few reviewers specifically mention that extras — like fitting a handrail mid-install — were absorbed without additional charges. No reviews flag pricing as a concern, though no specific dollar figures are mentioned, so it's worth getting a written quote to compare.
Does AGA Fencing handle pool compliance requirements?+
Yes — pool compliance is a noted strength. Drew is praised across multiple reviews for his knowledge of fencing compliance standards, including explaining what's required to pass inspection, coordinating with pool builders and electricians for earthing, and advising on gate and handrail specifications. Several customers mention they were walked through the compliance process step by step.
How reliable is AGA Fencing with scheduling and communication?+
Office manager Kylie is praised in several reviews for responsive communication and following up promptly on questions. However, three reviewers describe situations where confirmed scheduling wasn't followed through — including unreturned calls and no-shows without notice. If your project has a strict deadline (pool handover, rental compliance), reviews suggest confirming a specific install date in writing and establishing a direct contact name at the time of booking.