Wish You Were Clear Window Cleaning
Fourteen customers specifically mention tracks, screens, and solar panels cleaned in a single visit — with a same-day callback if anything is missed.
One reviewer who'd tried more than ten window cleaners over eight years booked him on a six-month repeat contract after the first visit; a property management team managing multiple Palm Cove properties said they wished they'd found him sooner. For homeowners weighing up a sole trader versus a larger company, it's worth knowing he does take on sizeable commercial jobs (a 49-room hostel, multi-unit apartment blocks) and brings crew for those, so availability windows may be tighter than for a small residential job — worth confirming timing when you enquire.
Their work
What it's like working with them
Based on a sample of Google reviews (96 total)
“worked around baby nap schedule (unprompted)”
“turned them into new panels again”
What they help with
Based on what their customers hired them for
How they stack up
Context from 225 gutter cleanings in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Wish You Were Clear Window Cleaning
Joonas Heikkinen runs Wish You Were Clear as a hands-on owner-operator, frequently joined by team members Kirk and Kurt for larger jobs — Joonas handles the detail-intensive work and client communication, while the crew collectively tackles multi-day or multi-unit projects like the 49-room hostel and apartment complexes mentioned in reviews. The business goes well beyond standard window cleaning: solar panel washing (without harsh chemicals), security screen cleaning, window track clearing, louvre cleaning, post-renovation dust removal, and shower screen cleaning all appear across the review sample, making this a genuinely broad glass and surface cleaning service rather than a narrow window-only outfit. Joonas is consistently noted for adjusting quotes on the day when conditions differ from the initial assessment — one customer specifically called out that he lowered the price when panels were less dirty than expected, a detail that stands out in a trade where scope creep is common. The working style is unusually considerate: reviews mention him removing shoes indoors, using an earpiece to communicate with crew so there's no shouting, not playing music, not taking personal calls, proactively asking about baby nap schedules, and reorganising the order of work around home-office meetings — all without being asked. His after-service follow-up email and a same-day callback to fix a missed pane suggest a structured service wrap, not just a drop-in-and-go job. With roughly 16 years in the trade and a footprint across Kewarra Beach, Palm Cove, Trinity Beach, and the broader Cairns northern beaches corridor, this is a well-established local sole trader who suits homeowners, property managers, and commercial clients alike.
Best for: homeowners wanting a full-scope glass clean including tracks, screens, and solar panels in one visit; property managers running multiple northern beaches properties; post-renovation cleans where dust and construction residue need specialist attention; and clients who want a sole trader accountable enough to follow up after the job.
Location
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Claim This Profile — Free →Common questions about Wish You Were Clear Window Cleaning
What areas does Wish You Were Clear service?+
Reviews specifically mention jobs at Kewarra Beach, Trinity Beach, Palm Cove, and the broader Cairns northern beaches region. A property management company managing large Palm Cove properties uses the service regularly, and several reviews reference the Cairns region generally. If you're outside the northern beaches corridor, it's worth confirming coverage when you enquire.
Does Joonas clean solar panels, and what method does he use?+
Solar panel and solar hot water system cleaning appears in around eight of the reviews we analysed, making it one of the more frequently requested services. Customers specifically note that he avoids harsh chemicals — one reviewer said he cleaned panels 'without using any harsh chemicals' — and multiple customers reported a visible difference in panel appearance immediately after the clean. If output efficiency is your concern, ask him about the cleaning process when you get a quote.
What do customers say about pricing?+
Pricing comes up repeatedly across the 50 reviews we looked at, and the consistent word is 'reasonable.' Notably, one customer mentioned that Joonas reduced the quoted price on the day because the solar panels weren't as dirty as anticipated — an unusual move that customers flag as a sign of integrity. No reviews mention surprise charges or post-job billing disputes.
Does the service cover just windows, or will they do screens and tracks too?+
Around 14 of the 50 reviews we reviewed mention a full-scope clean that includes window tracks, security screens, louvres, and shower screens in the same visit. One customer noted that 'window tracks of dead insects and other debris' were a specific reason they hired the service, and another had fans cleaned as part of the job. It's worth listing everything you need when you request a quote so the time and price are accurate.
What happens if something is missed or you're not happy with the result?+
Multiple reviews mention a post-job follow-up email checking satisfaction, and the business advertises a '100% Happiness Guarantee.' One reviewer noticed a missed pane the day after the job and reported that Joonas arrived within 40 minutes to fix it at no additional charge. A separate review mentions a written 'after-service work guarantee' that covers return visits if something isn't right.