Ulysses Pest Control
Told one customer they didn't need treatment — after a competitor had quoted them thousands.
From the 24 reviews analysed, the family team structure (Terry on inspections, Adam assisting on treatments, Peta and another partner handling bookings) means most customers deal with the same small group of people each time, which likely explains why repeat customers are specifically mentioned in multiple reviews. For homeowners dealing with German cockroaches or ant infestations in Cairns, the pattern is particularly strong — several customers describe visible results within hours after trying other products or services without success.
Their work
What it's like working with them
Based on a sample of Google reviews (30 total)
“I saw results within hours”
“point out what the eggs looked like”
What they help with
Based on what their customers hired them for
How they stack up
Context from 390 pest controls in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Ulysses Pest Control
Terry is the owner and lead technician at this family-run Cairns operation, with roughly 11 years in the trade and a background in pest control that customers say goes back his whole working life. Reviews consistently credit him with identifying problems accurately before treating — one customer notes he was called in after a franchise quoted an expensive termite treatment, only to confirm there was no active infestation and no work was needed. His son Adam assists on jobs, drawing praise for his eagerness and professionalism despite being newer to the trade, while Peta and Nacho's wife handle scheduling and are specifically called out for being warm and easy to communicate with. The business tackles German cockroaches, ants, general household pests, termite inspections, and even same-day bee swarm callouts, with multiple customers reporting results within hours of treatment. For homeowners who've been burned by upselling from larger franchise operators, the pattern across reviews suggests this team is more likely to tell you what you don't need than to pad a job — and Terry will apparently fix your gate on the way out.
Best for: Cairns homeowners dealing with stubborn German cockroach or ant infestations, anyone wanting a second opinion after a large termite treatment quote, and urgent same-day pest callouts including bee swarms.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Ulysses Pest Control
Does Ulysses Pest Control do same-day callouts?+
Yes — multiple reviews specifically mention same-day appointments, including one where Terry arrived within 10 minutes of a Saturday afternoon call about a bee swarm. He also sends a text confirmation once the job is complete, which reviewers found convenient when they weren't home. It's worth calling directly to check availability, especially in busy periods given the team is small.
What pests does Ulysses Pest Control commonly treat?+
Reviews mention German cockroaches, ants, general household insects, termites, and bees. German cockroach jobs appear frequently across reviews, with customers noting visible results within hours of treatment after struggling with the problem for extended periods. Terry also conducts termite inspections and has confirmed in at least one documented case that no treatment was necessary despite a prior quote from another provider.
Who will actually come to my property — is it always Terry?+
Terry handles most inspections and treatments and is the most frequently mentioned person across reviews. His son Adam assists on some jobs and is praised for his professionalism. A separate technician named Nacho is also mentioned in one recent review. The office side (booking and invoicing) is handled by Peta or another team member, both of whom are specifically called out in reviews for being helpful and easy to communicate with.
What do customers say about pricing at Ulysses Pest Control?+
Several reviews describe the pricing as reasonable or fair, and one customer specifically notes the final invoice matched the quoted amount exactly. There's also a standout case where Terry inspected a property after a competitor had quoted a large sum for termite treatment, found no active infestation, and didn't charge for unnecessary work. Reviews don't give specific dollar figures, so it's worth requesting a quote upfront for your job type.
Is Ulysses Pest Control suitable for rental properties or investment homes?+
Reviews don't specifically address rental or investment property scenarios, so it's worth confirming directly. That said, multiple customers mention Terry locks up after treatment when owners aren't present and emails the invoice promptly, which suggests he's comfortable working with minimal supervision — a practical plus for landlords or property managers. Contact them to discuss any specific reporting or documentation requirements.