Cairns Plumbing & Gas
Justin's crew replaces whole-house pipe systems in under 8 hours — and leaves the site cleaner than they found it.
The business has been operating for close to 19 years as a registered company, which at least tells you this isn't a fly-by-night operation. Worth calling directly to confirm current availability and lead times, as one reviewer did experience a slow callback and a 'too busy' response — small sample size means it's hard to know if that was a one-off or a pattern.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“left the patio cleaner than when they started”
What they help with
Based on what their customers hired them for
How they stack up
Context from 385 plumbers in Cairns
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Cairns Plumbing & Gas
Justin leads a small crew handling both plumbing and gas work across the Smithfield area, with reviews pointing to a focus on residential jobs — from full pipe replacements to emergency leak repairs and renovation work. The standout job mentioned in reviews is a same-day replacement of all galvanised pipes from the mains, restoring water pressure throughout a home, which suggests the team is comfortable with whole-of-house repiping, not just small repairs. Justin is praised specifically for explaining the situation and options clearly before work begins, which matters on jobs where homeowners feel out of their depth. The crew has a consistent pattern of leaving work sites cleaner than they found them — two separate reviewers independently mention this, one noting the patio was left cleaner than when they started. Emergency availability appears genuine: one customer had a burst pipe fixed within hours on a May Day public holiday, with admin responding immediately. Active for close to two decades as a registered company, this is an established operation rather than a sole trader working out of a ute.
Best for: emergency residential plumbing including public holiday callouts, full house repiping and pressure restoration, and renovation plumbing where clear communication upfront matters to you.
Location
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Claim This Profile — Free →Common questions about Cairns Plumbing & Gas
Does Cairns Plumbing & Gas handle emergency callouts?+
Yes — one reviewer had a burst pipe repaired within hours on a May Day public holiday, with admin responding immediately. This suggests genuine after-hours and emergency availability, not just a business-hours operation. That said, with a small team, capacity can vary, so it's worth calling ahead if your job isn't urgent to check current lead times. One reviewer did receive a 'too busy' reply, so confirming availability upfront is a sensible step.
What kinds of plumbing jobs does Justin's team take on?+
Reviews mention a wide range of residential work — full galvanised pipe replacement from the mains, renovation plumbing, general repairs, and emergency leak fixes. The whole-of-house repipe job mentioned in reviews suggests they're equipped for larger, more involved work, not just tap washers and blocked drains. Gas fitting is also listed in their business category, so it's worth asking about gas-related jobs when you call. There's no mention of commercial or new construction work in the reviews.
What do customers say about pricing?+
One reviewer specifically noted the price was 'better than I expected' for a full galvanised pipe replacement — a significant job. No other reviews mention pricing directly, so it's hard to generalise across job types. As with any tradie, getting a quote before work starts is advisable. Justin's pattern of explaining options upfront suggests you're unlikely to get hit with surprises mid-job.
Is Justin the main person who comes to the job, or does he send other staff?+
Reviews reference both 'Justin and his crew' and instances where a plumber arrived without naming Justin specifically. This suggests Justin leads the business but may send team members for some jobs. Multiple reviewers name Justin directly for their work, particularly on larger jobs like the full repipe. If it matters to you who attends, it's worth asking when you book.
What areas does Cairns Plumbing & Gas service?+
The business is based in Smithfield, QLD, which sits on the northern outskirts of Cairns. Reviews don't explicitly name other suburbs they cover, so it's reasonable to assume they service the broader Cairns region but confirm your specific location when you call. Being a small local operation, they may prioritise jobs within a reasonable distance of Smithfield.