Magnum Plumbing
Steve praised for tackling blocked mains on short notice and going above and beyond to get the job done.
When Steve and the team engage, customers describe fast responses, knowledgeable work, and a willingness to tackle urgent jobs like blocked mains at short notice. Two of the five reviews, however, describe the same pattern: initial contact was made, some acknowledgement was received, and then follow-up never came — leaving customers with a blocked drain and no clear answer. That's a notable share of a small sample, so it's worth calling rather than texting or using the contact form, and explicitly asking for a confirmed booking time before you wait on them. With so few reviews overall, there isn't enough data to say whether this is a recurring issue or a stretch of bad availability — but it's the most decision-relevant thing a homeowner should know going in.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 385 plumbers in Cairns
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Magnum Plumbing
Mel and Steve lead this partnership-based plumbing operation out of Bungalow, and reviews point to Steve as the hands-on tradesman handling drain and sewer work — the kind of reactive, unblock-and-repair jobs that most residential customers need urgently. One reviewer specifically called out Steve going above and beyond to fix a main line on short notice, which suggests the team is capable of strong performance when they engage. Magnum also works commercially: Cairns Crane Hire has collaborated with them on GPT lifting and drain cleaning projects, meaning they handle infrastructure-scale drainage work, not just household callouts. The business has roughly a decade in the trade, which gives them practical experience across both residential and light commercial drainage scopes in the Cairns region. Where the business appears less consistent is in initial contact — some customers report smooth, responsive communication, while others describe waiting days without a follow-up. If you get through and they take the job, the work itself draws praise; the variable is whether they confirm the booking in the first place.
Best for: urgent blocked sewer line callouts, tree root pipe damage repairs, and commercial drainage work requiring coordination with external crews.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Magnum Plumbing
Does Magnum Plumbing handle emergency blocked drain callouts?+
Yes — at least one customer review describes Steve responding quickly to a blocked main line on short notice, going above and beyond to get it fixed. That said, two other reviewers report difficulty getting a confirmed response after initial contact, so it's not guaranteed they'll be available for every urgent job. If you're in a time-sensitive situation, call directly rather than texting or using the website form, and ask for an explicit confirmation before you wait on them.
What areas does Magnum Plumbing service?+
The business is based in Bungalow, QLD, which places them in the Cairns metropolitan area. Reviews reference jobs in the broader Cairns region, including commercial drainage work coordinated with other Cairns-based contractors. If you're outside central Cairns, it's worth confirming coverage directly — reviews don't specify their outer-suburb or rural reach.
Do they do commercial plumbing work or just residential?+
Both, based on available reviews. Cairns Crane Hire has worked with Mel, Steve, and the team on multiple commercial jobs involving GPT lifting and drain cleaning — describing smooth coordination and professional conduct. For residential customers, the work mentioned centres on blocked and damaged sewer lines. The commercial side appears to be an established part of what they do, not just a one-off.
What do customers say about communication with Magnum Plumbing?+
Communication is the most mixed aspect of this business based on the reviews we analysed. Positive reviewers mention that Steve answered calls and texts and was quick to respond. Two other customers, however, describe being left without follow-up after making initial contact — one waited several days after being told Steve would be in touch, and another sent an address via text and never heard back. Calling directly and asking for a confirmed appointment time seems to be the safest approach.
Who actually does the work at Magnum Plumbing?+
Reviews name Steve as the primary tradesman on the tools, handling drain clearing and sewer line repairs. Mel is also named as part of the team, and the business operates as a partnership with a small crew. One commercial client — Cairns Crane Hire — specifically praised the whole team for coordinated, professional work across multiple jobs. With only a handful of reviews to go on, it's a small picture, but Steve appears to be the central figure customers interact with.