KB POOLS
Two independent customers single out KB Pools' worksite cleanliness as the detail that set them apart from other builders.
That said, two of those three reviews independently praise the same specific things — a tidy worksite and clear communication during the build — which carries more weight when customers mention it without prompting than when it appears in a single glowing write-up. The third review is a one-off, off-site incident report about an employee's after-hours behaviour and doesn't clear the threshold to count as a pattern. Before committing, ask KB Pools for recent project references in your area and confirm their timeline and quoting process in writing, given how limited the public review record currently is.
Their work
What it's like working with them
Based on a sample of Google reviews (3 total)
“clean and organised the worksite was from start to finish”
“competitive pricing but also for their professionalism”
What they help with
Based on what their customers hired them for
How they stack up
Context from 297 pool builders in Cairns
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About KB POOLS
KB Pools focuses on fibreglass and in-ground swimming pool installation for residential properties in the Innisfail and Far North Queensland region, a market where finding specialist pool builders can be genuinely difficult. What stands out across the two positive accounts is how the team manages the build site day-to-day — multiple customers independently noted the worksite was kept clean and organised throughout the project, which is unusual enough in construction that both chose to highlight it unprompted. The quoting process appears transparent, with at least one homeowner comparing multiple builders before selecting KB Pools on both price and professionalism rather than price alone. Project management and communication through the build are specifically called out, suggesting the team keeps clients informed rather than going quiet between milestones. No individual team members are named in reviews, so it's not possible to map specific roles to specific people. Based on what's been shared, they appear best suited to homeowners planning a new pool installation who want a builder that competes on value without sacrificing finish quality.
Best for: new residential fibreglass pool installations in the Innisfail region, homeowners comparing multiple quotes who want a builder with transparent pricing, and clients who want a tidy, well-managed worksite from dig to handover.
Location
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Claim This Profile — Free →Common questions about KB POOLS
What areas does KB Pools service?+
KB Pools is based in Goondi Bend and at least one customer review specifically mentions Innisfail as a project location. Reviews reference 'Innisfail and the surrounding areas' as their service footprint. If you're further afield in Far North Queensland, it's worth calling to confirm whether they cover your location before requesting a quote.
Does KB Pools do fibreglass pools specifically, or other types too?+
At least one detailed customer review explicitly mentions fibreglass pool installation as a service KB Pools offers. The reviews don't provide enough detail to confirm whether they also install concrete or vinyl-lined pools. Ask directly when you make contact so you can confirm they build the pool type you're considering.
What do customers say about KB Pools' pricing?+
One reviewer compared quotes from multiple builders before choosing KB Pools and described their pricing as competitive. Importantly, that customer chose them not on price alone but because the professionalism and communication during quoting also stood out. With only a small number of reviews available, it's worth requesting an itemised quote and comparing it against one or two others before deciding.
How does KB Pools manage the build process day-to-day?+
Two separate reviewers independently highlighted how clean and organised the worksite was throughout their builds — an uncommon detail for customers to volunteer unprompted. Both also noted that communication and project management through the build were strong points. No reviews mention unexpected delays or going silent mid-project, though the sample is small so confirm their communication approach and expected timeline before signing.
How many reviews does KB Pools have, and is that enough to judge them?+
KB Pools currently has 3 reviews on Google, which is a small sample for a pool builder. Two are detailed, positive accounts covering the full build experience, and one is an off-site incident report rather than a project review. The honest answer is that 3 reviews isn't enough to draw firm conclusions — ask them for direct references from past clients in your area to supplement what's publicly available.