Grace Removals Cairns
Named crew, in-home consultations, and interstate routes as far as Perth — Grace Cairns suits moves where coordination complexity matters.
The on-road crew is named in reviews far more often than is typical for a removalist, which suggests the team is stable and that customers are dealing with the same people rather than casual labour who varies job to job. One review in the sample describes serious damage across multiple items during an international pack, which is worth being aware of if you're planning an overseas relocation; it's a single account in 50 reviews, so it doesn't represent a pattern, but it's worth asking Grace directly about their packing standards and insurance coverage for international jobs before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (163 total)
“moved from Perth to Cairns with Grace Removals and I honestly couldn't fault them”
What they help with
Based on what their customers hired them for
How they stack up
Context from 362 removalists in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Grace Removals Cairns
Grace Removals Cairns handles everything from local Cairns moves to complex long-haul interstate relocations — Perth, Brisbane, Melbourne, Sydney, and even Weipa — as well as international packing and storage. Jessica (Jess) in the office is consistently praised for managing the pre-move process: fast quotes, box supply, and keeping customers informed; Malcolm leads in-home consultations and is specifically noted for personalising the experience for arriving or departing Cairns clients. On the road and at the door, named crew members like Dylan, Jim, Wayne, Tamika, Anselm, and Matt appear repeatedly across reviews — not just as movers but as people who arrive on time, explain what's happening, and take visible care with fragile items including antiques, artwork, and electronics. Their pickup-and-return service for packing boxes gets a specific callout ('love that they come back to pick up the empty boxes'), a detail that separates them from transactional competitors. Customers with genuinely awkward moves — a three-storey walk-up, Weipa-to-Cairns by sea container, Cairns-to-Canberra for a single antique chest, or a complex multi-country relocation from New Zealand — have used Grace and reviewed the outcome positively, making them a credible option when the job isn't straightforward. Recent reviews have trended higher than earlier ones, which is worth noting if you're weighing how the service quality has tracked over the past couple of years.
Best for: interstate relocations to or from Cairns that need hands-on coordination, complex or remote FNQ moves including sea container transport, careful handling of antiques and artwork, and customers who want a named point of contact in the office throughout the process.
Location
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Claim This Profile — Free →Common questions about Grace Removals Cairns
What interstate routes does Grace Removals Cairns regularly handle?+
Reviews mention completed moves between Cairns and Perth, Brisbane, Melbourne, Sydney, Canberra, the Sunshine Coast, the Central Coast, and Palm Cove. One customer also moved furniture from Cairns while living in New Zealand, with delivery to Brisbane. Remote routes like Weipa-to-Cairns (including sea container transport) are also referenced. If your destination isn't listed, contact the office directly — Malcolm and Jess are both noted for being responsive to non-standard inquiries.
Does Grace Removals Cairns offer storage, and how safe are stored items?+
Yes — storage is listed as a service and is used by customers mid-relocation. One reviewer had furniture stored in Cairns for approximately eight weeks and reported it arrived at final destination without damage. Reviews don't detail pricing or specific storage conditions, so confirm those details directly with the team before booking.
Who are the key people at Grace Removals Cairns and what do they each handle?+
Jessica (Jess) manages the office side — quotes, box supply, pre-move coordination, and keeping customers updated. Malcolm conducts in-home consultations and is specifically praised for personalising the move plan. On the ground, Dylan, Jim, Wayne, Tamika, Anselm, and Matt are the crew names that appear most often across reviews, each noted for punctuality, care with belongings, and a positive attitude on moving day.
How does Grace Removals handle fragile or high-value items like antiques and artwork?+
Multiple reviews specifically mention successful moves of antiques, artwork, and fragile furniture — including a single antique chest moved from Cairns to Canberra and a household of antiques transported by sea container from Weipa. One customer noted 'artwork was painstakingly packed.' That said, one review in our sample describes damage to multiple items during an international packing job, so if you're planning an overseas relocation, it's worth asking Grace directly about their packing standards and what insurance covers before signing.
What do customers say about Grace Removals Cairns pricing?+
Grace is described as 'competitively priced' in several reviews, and one customer chose them after comparing quotes for a move between Gosford and Cairns and found them worth paying a slight premium for their national depot coverage. A 4-star review noted the Cairns team was 'competitively priced and inclusive of all removal boxes and equipment.' No reviews mention hidden fees, though one customer did flag an inaccurate initial quote — so it's worth requesting an in-home assessment rather than an estimate over the phone for larger moves.