Watts Communications
Fixed customer's existing radio instead of trying to sell a replacement, earning lifelong loyalty.
From 38 Google reviewsTroy appears to lead custom installations, with customers specifically noting his dual battery and solar panel setups in 4WDs. The standout pattern is their technical education approach, with several reviews mentioning they explain the science behind radio communication rather than just product features, helping customers understand what they actually need versus marketing gimmicks.
Their work
What it's like working with them
Based on a sample of recent customer reviews (38 total)
“they can fully explain why each feature is important”
What they help with
Based on what their customers hired them for
How they stack up
Context from 52 antenna & tvs in Canberra
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Watts Communications
Troy leads this communications specialist that goes far beyond basic antenna work to handle complex dual battery systems, radio installations, and mobile communications for everything from 4WDs to commercial fleets. Reviews consistently highlight their technical depth - rather than pushing unnecessary upgrades, they diagnose actual problems and explain the science behind radio communication in plain language. The team sources equipment from multiple suppliers to build custom solutions, whether that's sliding drawer setups with lithium systems and Anderson plugs, or fleet-wide UHF installations for trucking companies. Multiple customers mention returning specifically for their honest advice and reasonable repair pricing, with several noting they've become lifelong customers after experiencing the team's straightforward approach to both sales and service work.
Best for: custom 4WD dual battery and solar installations, honest radio equipment repairs, commercial fleet communications, and customers who want technical explanations rather than sales pressure.
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Claim This Profile — Free →Common questions about Watts Communications
What kind of custom installations does Troy specialize in?+
Reviews specifically mention Troy handling dual battery lithium systems with inverters, sliding drawer installations, and Anderson plug setups for solar panels. One customer describes him sourcing gear from multiple suppliers to create a complete 200w solar panel system with under-bonnet connections. He appears to handle complex 4WD electrical setups beyond basic radio installations.
Do they work on commercial vehicles and fleets?+
Yes, multiple reviews mention fleet work including trucks and taxis. One customer states they've been taking their fleet to Watts for years, and another mentions Cabcharge terminal installations in taxis along with EFTPOS systems. They appear well-established in the commercial communications space.
What do customers say about Watts Communications' pricing?+
Reviews consistently mention 'very reasonable' and 'great' pricing, with one customer noting they 'did NOT charge like a wounded bull' for UHF repairs. Another customer was surprised to spend much less than expected on CB repairs, expecting to pay 3-4 times more. The pricing feedback is notably positive across both sales and repairs.
Are they good for repairs or mainly new installations?+
They handle both, with several reviews specifically praising their repair work. Customers mention radio repairs, CB handset diagnosis, and fixing installation issues rather than recommending replacements. One review notes they fixed existing radio problems instead of trying to sell new equipment, which earned that customer's ongoing loyalty.