ACT Elite Cleaning Group
Real estate agents recommend Frank to their clients, and long-term customers trust him with house keys.
From 49 Google reviewsLong-term customers dominate the feedback—several mention using his fortnightly service for 5-10 years and trusting him with house keys, while real estate professionals actively recommend him to their clients. Two negative reviews mention pricing disputes and a missed appointment, but these are isolated incidents in an otherwise consistent track record.
What it's like working with them
Based on a sample of recent customer reviews (49 total)
“landlord was extremely difficult and rude”
What they help with
Based on what their customers hired them for
How they stack up
Context from 66 cleanings in Canberra
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About ACT Elite Cleaning Group
Frank leads this owner-operated cleaning service specialising in end-of-lease cleaning and carpet steam cleaning alongside regular domestic maintenance. Multiple reviews highlight his ability to handle difficult property managers and challenging exit inspections, with several customers specifically praising how he liaised with agents after tenants had already left the country. Frank is trusted with house keys by long-term clients who've used his fortnightly service for up to 10 years, and he's flexible about rescheduling around holidays and changing cleaning days. Real estate agents actively recommend his services to their clients, and several reviews mention carpets being steam cleaned so effectively they changed colour.
Best for: end-of-lease cleaning with difficult property managers, long-term regular domestic cleaning arrangements, carpet steam cleaning, and situations requiring flexible scheduling.
Location
Often needed together
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Claim This Profile — Free →Common questions about ACT Elite Cleaning Group
What makes ACT Elite Cleaning Group good for end-of-lease cleaning?+
Multiple reviews highlight Frank's ability to handle difficult property managers and challenging exit inspections. Several customers mention he even liaised with agents after tenants had moved overseas, going above and beyond basic cleaning. Real estate agents actively recommend his services, and customers consistently report getting their full bond back without issues or rectifications required.
Do customers trust Frank with ongoing access to their homes?+
Yes, multiple long-term customers mention trusting Frank with house keys for regular cleaning over 5-10+ years. Reviews specifically mention leaving keys in lock boxes so homes are clean when they return. Customers praise his reliability and trustworthiness for this level of access to their properties.
How flexible is ACT Elite Cleaning with scheduling changes?+
Reviews consistently mention Frank's flexibility with rescheduling cleaning days, accommodating school holidays, and working around customers' schedules. Multiple customers praise his responsiveness to changes and ability to adjust cleaning dates when needed, even offering emergency Sunday cleaning when another company cancelled last minute.
What do customers say about ACT Elite Cleaning's pricing?+
Multiple reviews describe pricing as competitive and reasonable, with several customers comparing Frank favourably to other cleaning services they've used. However, one negative review mentions a pricing dispute where costs increased significantly between quotes, so it's worth confirming current pricing directly for your specific needs.