QueenBee Cleaning
Kevin offers bond-back guarantee and will return free if real estate agents find missed items during end-of-lease inspections.
From 73 Google reviewsKevin, Max, and Jacqui are frequently mentioned by name for specific strengths - Kevin for emergency cleans and sanitisation, Max for window work, and Jacqui for accommodating scheduling changes. Recent reviews show some inconsistency with timing and communication, though the majority of customers across 5+ years report reliable service.
Their work
What it's like working with them
Based on a sample of recent customer reviews (73 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 66 cleanings in Canberra
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About QueenBee Cleaning
QueenBee specialises in end-of-lease cleaning with comprehensive packages that include oven and carpet cleaning at no extra charge, services other companies often charge hundreds more for. The team is led by Kevin who handles complex sanitisation jobs and emergency cleans, while Max focuses on window cleaning and last-minute pre-settlement work, and Jacqui manages scheduling with flexible rebooking when removalists run late. They've built a strong client base among property managers and real estate agents who rely on their bond-back guarantee, with several customers mentioning they use QueenBee repeatedly across multiple rental properties. Beyond end-of-lease work, they handle regular residential cleaning, office window cleaning, and even handyman services like TV mounting and curtain rod installation.
Best for: end-of-lease cleaning with bond-back guarantee, emergency cleaning situations, window cleaning for large apartments with multiple glass doors, and regular residential cleaning with long-term reliability.
Location
Often needed together
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Claim This Profile — Free →Common questions about QueenBee Cleaning
Does QueenBee guarantee bond returns for end-of-lease cleaning?+
Multiple customers report getting full bonds back after QueenBee's end-of-lease cleaning, with one property manager noting the unit was left in better condition than found. Kevin specifically offers assurance that if agents point out missed items, he'll return to address them at no extra charge. Their end-of-lease packages include oven and carpet cleaning that other companies often charge hundreds extra for.
Who are the main team members and what are they known for?+
Kevin handles end-of-lease cleans, emergency situations, and complex sanitisation jobs, with customers praising his attention to detail and willingness to spend extra time doing things right. Max specialises in window cleaning and last-minute pre-settlement work, while Jacqui manages scheduling and is known for accommodating customer changes like postponing cleans when removalists run late. Vinh leads a regular cleaning team that customers have used successfully for up to 6 years.
What do customers say about QueenBee's pricing?+
Reviews consistently mention reasonable and competitive pricing, with several customers comparing quotes and finding QueenBee offered good value. Their end-of-lease packages are particularly noted for including services like oven and carpet cleaning that competitors charge extra for. Multiple long-term customers mention continuing to use them partly due to fair pricing over several years.
Are there any concerns about QueenBee's service?+
Recent reviews show some inconsistency with timing and communication, including arriving over an hour late without notice and scheduling mix-ups. A few customers reported having to request return visits to address missed items, though the company does honor their promise to come back. Most issues seem related to coordination rather than cleaning quality, with the majority of 73+ customers reporting positive experiences.