Genesis One Electrical
Stephen handles technical work while Ashley manages scheduling - customers consistently name both for their specific strengths.
From 55 Google reviewsMultiple customers mention same-day service for emergencies, including a mid-winter power outage where they coordinated with ACTEW to restore power by the weekend. The consistent praise for their ability to solve complex problems in older Canberra homes, combined with transparent pricing feedback, suggests they're particularly suited for challenging residential electrical work.
Their work
What it's like working with them
Based on a sample of recent customer reviews (55 total)
“Stephen attended the same day”
“All our halogen down lights were converted to LED”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Genesis One Electrical
Stephen and Ashley operate this husband-and-wife electrical team, with Stephen handling the technical work while Ashley manages scheduling and customer coordination. Their specialty appears to be residential lighting upgrades and switchboard replacements, with multiple customers praising their ability to work efficiently in older Canberra homes. Stephen is consistently noted for explaining electrical issues clearly and finding practical solutions for challenging installations, while Ashley receives specific praise for flexible scheduling and keeping customers informed throughout projects. They've built a reputation for same-day emergency responses and completing complex jobs like full switchboard replacements within tight timeframes, even coordinating with ACTEW when needed.
Best for emergency electrical repairs, LED lighting conversions in older homes, switchboard replacements, and customers who value clear technical explanations.
Location
Often needed together
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Claim This Profile — Free →Common questions about Genesis One Electrical
Do Genesis One Electrical offer same-day emergency service?+
Yes, multiple customers mention receiving same-day service for urgent issues. One reviewer had Stephen attend the same day for a mid-winter power outage, and another was fitted in the same morning they called for a bathroom light replacement. Ashley handles the scheduling and appears able to accommodate urgent requests when Stephen's availability allows.
What do customers say about Genesis One's pricing?+
Reviews consistently mention competitive and transparent pricing. One customer called them 'the cheapest in town', while others specifically praised the transparent quotes and 'reasonable cost'. Multiple reviews mention getting 'great value for money' and fair pricing, suggesting their rates are competitive within the ACT market.
Who will actually do the electrical work?+
Stephen handles all the technical electrical work, while Ashley manages bookings and customer communication. Customers consistently name both team members, with Stephen praised for his technical expertise and ability to explain complex electrical issues, and Ashley recognized for professional scheduling and keeping customers informed throughout projects.
Are they experienced with older Canberra homes?+
Yes, several reviews specifically mention their expertise with older properties. One customer praised 'Stephen's knowledge and experience - especially his ability in finding practical solutions to work in our older house', and another mentioned they solved complex wiring challenges that other electricians found too difficult.