REFLEX Electrical
Tom tackles complex diagnostic problems requiring multiple visits and gives honest cost-saving advice instead of upselling.
From 39 Google reviewsCustomers repeatedly mention his honest approach—several specifically note he provided cost-saving advice or recommended against unnecessary work rather than inflating bills. The pattern of customers using him for multiple jobs and actively recommending him to friends suggests reliability beyond the initial service call.
Their work
What it's like working with them
Based on a sample of recent customer reviews (39 total)
“arrived at 10:50”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About REFLEX Electrical
Tom from REFLEX Electrical operates as a sole trader specialising in residential electrical work across Canberra's inner north, with customers specifically praising his ability to tackle complex diagnostic problems that require multiple visits. Reviews consistently highlight his expertise with older homes and heritage properties, including work on a 70-year-old house and an old church electrical system upgrade. He handles everything from basic light fitting replacements to major projects like complete switchboard upgrades, EV charging circuit installations, and data cabling throughout entire homes. Customers particularly value his honest approach—several mention he provides cost-saving advice and won't charge for unnecessary work, with one noting he gave honest advice rather than charging for potential solutions that weren't needed.
Best for: complex electrical fault diagnosis in older homes, honest pricing advice without upselling, punctual service within tight timeframes, and major residential upgrades like switchboard replacements and EV charging installations.
Location
Often needed together
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Claim This Profile — Free →Common questions about REFLEX Electrical
What areas does REFLEX Electrical service?+
Based in Downer, Tom services homes across Canberra's inner north area. Multiple customer reviews mention locations like North Canberra, and he's completed work on everything from older heritage homes to new two-story builds. For specific coverage areas beyond the inner north, it's worth confirming directly when booking.
Does Tom handle complex electrical problems or just basic repairs?+
Reviews show Tom specialises in complex diagnostic work, including intermittent faults in buried power lines that required multiple site visits to resolve. He's also completed major projects like complete switchboard upgrades in old churches, EV charging circuit installations, and full home data cabling. Several customers specifically mention his ability to work with the peculiarities of older construction.
What do customers say about REFLEX Electrical's pricing?+
Reviews consistently describe pricing as 'fair', 'reasonable', and 'modest', with several customers specifically praising Tom for providing honest cost-saving advice rather than upselling. Multiple reviews mention he took on additional work during visits without charging extra, and one customer noted he gave honest advice rather than charging for unnecessary return visits.
Is Tom reliable for punctual service?+
Punctuality is one of the standout themes in customer reviews, with multiple people noting he arrives exactly when promised. One customer specifically mentioned he said he'd arrive between 10:45 and 11am and arrived at 10:50am. Reviews consistently describe him as 'prompt' and arriving 'right on time' for scheduled appointments.