Value Glass
Repair-first glaziers who tackle complex jobs others won't attempt, with same-day emergency response.
From 140 Google reviewsTechnicians John and Steve are frequently mentioned by name for going beyond the original scope, while Pete and Terry specialise in shower screen installations. Recent reviews show some communication delays around quote delivery, though their emergency response remains consistently fast.
Their work
What it's like working with them
Based on a sample of recent customer reviews (140 total)
“came out same day and fixed our broken window”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Value Glass
Value Glass specialises in emergency glass repairs and replacements, with a team led by technicians John, Steve, Pete, and Terry who handle everything from broken sliding doors to shower screen installations. They're particularly known for tackling complex jobs other companies won't touch - like installing pet doors in warped window frames or repairing vintage glass louvres. The team operates with a repair-first philosophy, often fixing sticky sliding doors or loose window panes rather than pushing expensive replacements. Their workflow is built around rapid response, with customers regularly reporting same-day service and evening callouts, coordinated through their efficient booking system managed by Vanessa and Dallas. They serve both residential emergencies and commercial shopfront glazing across Canberra and surrounding areas like Wee Jasper.
Emergency glass repairs with same-day service, complex installations other glaziers won't attempt, shower screen replacements, and sliding door repairs where you want fixing over replacing.
Location
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Claim This Profile — Free →Common questions about Value Glass
Does Value Glass offer emergency callouts?+
Yes, they're known for rapid emergency response with multiple customers reporting same-day service. Reviews mention callouts as late as 7:30pm and even Christmas Eve service. They operate through an efficient booking system managed by Vanessa and Dallas who coordinate urgent repairs, often within hours of the initial call.
What areas does Value Glass service?+
They service Canberra and surrounding areas including rural locations like Wee Jasper. One customer specifically mentioned that living in Wee Jasper can make it difficult to get trades, but Value Glass made it easy and convenient for their window replacement.
Will Value Glass try to sell me a replacement or can they repair my existing glass?+
They're known for a repair-first approach that often saves customers money. Multiple reviews mention them fixing sticky sliding doors, loose window panes, and shower screen issues rather than pushing expensive replacements. One customer noted that other companies only wanted to replace their doors, but Value Glass happily repaired them instead.
Who are the main technicians and what are they known for?+
John and Steve are frequently mentioned for going beyond the job scope and tackling complex installations like pet doors in warped frames. Pete and Terry specialise in shower screen work and are praised for their efficiency and friendliness. The booking is coordinated by office staff Vanessa and Dallas who handle scheduling and emergency callouts.