QSS Landscaping & Construction
Richard takes rough garden ideas and develops detailed design plans, with customers praising his patience through multiple design changes.
From 35 Google reviewsThe pattern that emerges is a contractor who treats projects as design collaborations rather than just installations — customers consistently mention detailed quotes, patience through design changes, and ongoing advice for future work. One notable insight is how frequently customers mention Richard helping with issues beyond the original contract without charging extra, suggesting a genuine commitment to the overall outcome rather than just completing the paid scope.
Their work
What it's like working with them
Based on a sample of recent customer reviews (35 total)
“changed our minds several times during the project”
“edging looks very clean and sharp”
“helped beyond what was actually his responsibility”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About QSS Landscaping & Construction
Richard leads QSS Landscaping & Construction, handling everything from artificial grass installations and retaining walls to pergola construction and drainage solutions. What sets his approach apart is the design consultation process — multiple customers mention how he took their rough ideas and developed them into detailed plans within budget constraints. The team specializes in transforming problematic yards, particularly tackling drainage issues that other contractors might avoid, with several reviews highlighting successful solutions to long-standing water problems. Richard's educational background (ANU-educated according to one review) shows in his methodical approach to explaining options and providing detailed quotes that break down exactly where money is being spent. Based on review patterns, they're particularly well-suited for homeowners who want a collaborative design process rather than just implementation, with customers consistently praising Richard's patience through multiple design changes and his willingness to provide ongoing advice for future projects.
Best for: homeowners wanting collaborative landscape design rather than just installation, complex drainage problem-solving, and artificial grass installations where you need patience through design decisions.
Location
Often needed together
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Claim This Profile — Free →Common questions about QSS Landscaping & Construction
What's Richard's approach to landscape design?+
Based on customer feedback, Richard provides detailed consultation where he takes your rough ideas and develops them into comprehensive plans within your budget. Multiple reviews mention his patience through design changes and his educational background (ANU-educated) showing in his methodical approach. He provides detailed quotes breaking down exactly where costs go, and customers consistently mention receiving valuable ongoing advice for future garden projects even after the main work is completed.
Does QSS handle complex drainage problems?+
Yes, drainage solutions appear to be a specialty based on several reviews mentioning successful resolution of long-standing water problems. Customers specifically praise Richard for taking on drainage issues that were causing ongoing problems, with one review noting he 'carefully assessed the situation, explained everything clearly' for a big job with many uncertainties. The team appears willing to tackle complex drainage work that other contractors might avoid.
What do customers say about QSS's pricing and payment terms?+
Reviews consistently mention competitive and reasonable pricing, with Richard providing detailed quotes so customers know exactly where money is going. One customer specifically noted he 'never tried to overcharge us — definitely not the type of tradie who would rip you off.' Payment terms appear customer-friendly, with one review mentioning no early advance payment was requested and deposit only required a week before starting work.
How does the team handle project timelines and communication?+
Multiple reviews praise punctual arrival and completion within promised timeframes, with several mentioning work finished exactly on schedule or even early. Communication appears to be a strength, with customers noting clear explanations throughout the process and Richard being described as 'quick to assist' and 'very responsive.' However, one negative review indicates communication issues can occur with follow-up projects, so it's worth confirming timelines upfront for any additional work.