Civic Shoes Canberra
Traditional cobbler who restores 33-year-old RM Williams boots to look better than new.
From 133 Google reviewsThe shop excels at custom work for difficult fits, with customers travelling from Sydney for Milton's handmade boots and orthotics. However, recent reviews show some volatility in service experience, with a few customers reporting communication issues and work quality problems, though the majority still praise the traditional craftsmanship.
Their work
What it's like working with them
Based on a sample of recent customer reviews (133 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Civic Shoes Canberra
Milton runs this traditional cobbler shop that serves as both a shoe repair specialist and custom footwear maker, with over 20 years of experience in the craft. The business handles everything from emergency repairs (purse fixed in 10 minutes at the airport) to complex custom work like handmade boots for customers with medical conditions or hard-to-fit feet. Milton specializes in restoring high-end footwear including RM Williams, Louboutins, and designer boots, often bringing decades-old shoes back to near-new condition through traditional techniques like recorking and leather restoration. The shop also creates custom orthotics and offers services beyond shoes, including belt hole punching, bag zipper repairs, and leather jacket fixes, often completed on the spot for minor work.
Best for: restoring premium vintage boots, custom footwear for hard-to-fit feet, emergency shoe repairs, and bringing back designer shoes other cobblers can't fix.
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Claim This Profile — Free →Common questions about Civic Shoes Canberra
What types of shoes does Civic Shoes specialize in repairing?+
Milton specializes in premium footwear including RM Williams boots, Louboutins, designer boots, and high-end leather shoes. Customers regularly bring decades-old boots that other cobblers have written off, with many praising the restoration of 20-30 year old footwear back to near-new condition. The shop also handles everyday repairs on work boots, UGG boots, and casual footwear.
Does Civic Shoes make custom footwear?+
Yes, Milton creates handmade custom shoes and boots, particularly for customers with hard-to-fit feet or medical conditions. Reviews mention custom purple boots, specialized fitting for medical conditions, and customers traveling from Sydney specifically for Milton's custom work. The process includes choosing colors, heel styles, and personalized fitting with ongoing adjustments to ensure perfect fit.
How quickly can Civic Shoes complete repairs?+
Simple repairs are often done on the spot in 5-10 minutes, with many customers mentioning free quick fixes for minor issues. More complex work like resoling typically takes a few days to a week. Emergency repairs have been completed same-day, including fixing shoes for travelers at the airport and UGG boots for visiting tourists.
What do customers say about Milton's pricing?+
Reviews consistently describe pricing as 'very reasonable,' 'affordable,' and 'great value for money.' Many customers mention Milton offering cheaper alternatives to expensive solutions, like stretching boots instead of adding elastic inserts. Small repairs like belt hole punching are often done free of charge, with one podiatrist noting significant savings compared to RM Williams' $500 repair quote.