Ned’s Plumbing and Gas
Six customers mention getting free phone troubleshooting that solved their problems without a callout.
From 152 Google reviewsMultiple reviews from 2020-2026 show consistent same-day emergency response for urgent issues like burst pipes and hot water failures. The only mild criticism appears in one review about preferring itemised invoices, though that customer still fully recommended his work.
Their work
What it's like working with them
Based on a sample of recent customer reviews (152 total)
“came over almost immediately”
“explained what was wrong”
“wayyy more competitive than other well known large plumbing companies”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ned’s Plumbing and Gas
Ned operates a solo practice handling both plumbing and gas fitting work across residential properties in north Canberra. Reviews consistently highlight his diagnostic approach - customers mention him troubleshooting issues over the phone first, calling manufacturer technical support when needed, and explaining multiple repair options rather than pushing expensive fixes. He's particularly noted for emergency response, with several mentions of same-day service for urgent leaks and hot water failures. Multiple customers describe situations where Ned provided free phone advice or chose not to charge for quick fixes, suggesting he prioritises problem-solving over billable hours. His work spans from basic tap repairs and toilet installations to more complex jobs like underground pipe replacement and gas appliance connections.
Best for: emergency plumbing repairs needing same-day response, customers wanting honest troubleshooting before expensive repairs, and residential plumbing and gas work where clear explanation of options is valued.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ned’s Plumbing and Gas
Does Ned provide same-day emergency service?+
Yes, multiple customers report Ned responding to urgent issues on the same day they called. Reviews mention him attending within hours for problems like burst pipes, blocked toilets, and hot water system failures. One customer specifically noted he arrived within an hour of their call for a leaking garden tap. He appears to prioritise emergency callouts based on the consistent mentions of rapid response times.
Will Ned try to troubleshoot my problem over the phone first?+
Yes, six customers specifically mention Ned attempting to solve their issues via phone before scheduling a visit. Several reviews describe him providing step-by-step troubleshooting instructions that resolved problems without needing a callout. One customer noted he spent time on the phone helping them understand a rainwater pump issue before determining an in-person visit was needed.
What do customers say about Ned's pricing?+
Customers consistently describe his pricing as 'reasonable', 'fair', and 'competitive', particularly compared to larger plumbing companies. One review specifically mentioned his rates were 'wayyy more competitive than other well known large plumbing companies'. Multiple customers appreciated that he didn't charge for quick fixes or when problems were covered under manufacturer warranties. However, one customer noted they would have preferred a more detailed itemised invoice.
What areas does Ned cover for service calls?+
Based on his Ngunnawal location and customer reviews mentioning various Canberra properties, he appears to service the broader north Canberra region. Reviews don't specify exact service boundaries, so it's best to contact him directly to confirm coverage for your specific location. Multiple reviews suggest he's responsive to initial enquiries about service availability.