Dawson Moving & Storage - Interstate Removalists Canberra
Chris leads quotes while teams like George and Ben handle moves, but post-service support gets mixed reviews.
From 87 Google reviewsThe company appears strongest for straightforward interstate relocations where customers don't experience problems, but their response to complaints and insurance processes draw criticism when things go wrong.
Their work
What it's like working with them
Based on a sample of recent customer reviews (87 total)
“very capable and efficient team lead by Alex”
“multiple items were damaged”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Dawson Moving & Storage - Interstate Removalists Canberra
Dawson Moving & Storage specialises in interstate removals, with Chris handling quotes and coordination from their Canberra base. Reviews consistently name specific team members like George, Ben, Alex, and Curtis who are praised for careful handling of fragile items and efficient packing. The company offers both full-service packing and storage solutions, with customers noting their competitive pricing for long-distance moves, particularly to Perth, Adelaide, and Sydney. Their approach includes detailed pre-move consultations and professional wrapping services, with several customers mentioning they chose Dawson over cheaper competitors after previous bad experiences.
Best for: interstate moves where you can be present during packing/loading, customers who want competitive pricing over premium service guarantees, and moves where you're comfortable with basic insurance coverage.
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Claim This Profile — Free →Common questions about Dawson Moving & Storage - Interstate Removalists Canberra
What areas does Dawson Moving & Storage cover for interstate moves?+
Reviews show they regularly handle moves from Canberra to Perth, Adelaide, Sydney, and other interstate destinations. They work with partner companies in delivery locations like WE Hughes in Adelaide and local teams in Perth. Multiple customers mention successful long-distance relocations, with one noting they were significantly cheaper than competitors for a Canberra to Perth move.
Who handles the quotes and what's included?+
Chris is consistently mentioned as the sales manager who conducts pre-move consultations and provides quotes. Reviews indicate he explains procedures and insurance options clearly, and assesses what items need professional packing versus customer packing. Several customers noted his flexibility with changes and helpful approach to unusual items like kilns and workshop materials.
What do customers say about Dawson's damage and insurance policies?+
This is where reviews show the biggest split - some customers had no damage at all, while others report furniture damage and missing items. The company's insurance appears to be optional extra coverage, with several negative reviews mentioning inadequate compensation for damaged items. One customer noted insurance was $99 through a booking platform, much cheaper than competitors who charged thousands upfront.
How does their customer service work after the move?+
Post-move support receives mixed feedback, with some customers reporting slow response times and difficulty reaching the company about issues. However, there are positive examples too - one customer had a missing box returned 5 months later with sincere apologies. Reviews suggest being proactive about following up if problems arise rather than waiting for callbacks.