Quality Removals
Customers specifically request Toby and Gabriel by name for repeat moves across Canberra.
From 111 Google reviewsSeveral customers have used them 2-3 times, with one noting they completed a job in two-thirds the time of competitors. The main concern from a few reviews involves disputes over damage claims, where management's response to reported wall damage has frustrated some customers.
Their work
What it's like working with them
Based on a sample of recent customer reviews (111 total)
“Toby and Gabriel were very punctual”
“Mila was very professional and friendly”
“disassembled and reassembled the couch as needed”
“No deposit required and payment only happened after completion”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Quality Removals
David leads Quality Removals with Mila handling office coordination and quotes, while experienced movers like Toby, Gabriel, Daniel, and Will form the core moving teams. Multiple customers mention using them for repeat moves, with three separate reviews noting second or third-time usage. They specialise in furniture disassembly and reassembly, with reviews highlighting their ability to measure doorways and handle tight spaces like squeezing couches through narrow rooms. The team handles moves across all areas of Canberra, from apartments with multiple flights of stairs to full house relocations, and customers consistently praise their willingness to place items exactly where requested and even rearrange furniture after delivery.
Best for: repeat moves where you want the same experienced team, furniture disassembly in tight spaces, multiple flights of stairs, and short-notice relocations.
Location
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Claim This Profile — Free →Common questions about Quality Removals
Which team members does Quality Removals send for moves?+
Reviews frequently mention experienced movers Toby, Gabriel, Daniel, and Will by name, with several customers specifically requesting the same teams for repeat moves. Toby and Gabriel appear to work as a regular pair and are praised for their efficiency with stairs and tight spaces. The office is coordinated by Mila who handles quotes and booking, while David manages operations and customer service.
Does Quality Removals handle furniture assembly and disassembly?+
Yes, multiple reviews highlight their expertise with furniture disassembly and reassembly, including measuring doorways to determine what needs to come apart. Customers mention them handling couches, bed frames, and other large items that need disassembly to fit through tight spaces. They also willingly rearrange items after delivery if customers change their minds about placement.
What do customers say about Quality Removals' pricing and payment?+
Reviews indicate they charge hourly rates that some find competitive while others note they're more expensive per hour but complete jobs faster than competitors. Several customers appreciate that no deposit is required and payment only happens after job completion. One customer noted they completed a move in two-thirds the time quoted by competitors, making the higher hourly rate worthwhile.
How does Quality Removals handle short notice bookings?+
Multiple reviews praise their ability to accommodate last-minute requests, including one customer who called on Friday evening and had a team arrive Saturday morning at 8am. Another customer used them when their original removalist failed to show up, with Quality Removals arranging a truck and crew on very short notice. They appear particularly responsive for emergency situations.