Astra Solar- Solar Company Canberra
Customers consistently name team members Ben, Xavier, and Remi for their specific expertise areas and ongoing support.
From 123 Google reviewsThe standout pattern is their end-to-end service handling - from government loan applications to network provider coordination - which customers say makes the process completely hands-off. While one detailed review mentioned communication issues post-sale and equipment delivery problems, this appears isolated among overwhelmingly positive feedback about their professional installation crews and ongoing support.
Their work
What it's like working with them
Based on a sample of recent customer reviews (123 total)
“Ben's dedication and persistence were truly impressive”
“had the task completed within the day”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Astra Solar- Solar Company Canberra
Astra Solar specialises in both solar panel installations and battery storage systems, with customers consistently praising their ability to handle complex upgrades and add-on installations. The team includes several key specialists: Ben and Xavier excel at explaining technical details and guiding customers through government loan applications, while Remi provides exceptional ongoing support and can always be reached for post-installation questions. They handle everything from initial assessments to government paperwork, including organising tech assessments with local network providers like Tas Networks. Reviews consistently highlight their same-day installations by professional crews, with many customers noting the clean workmanship and thorough system explanations. Their strength lies in making the entire solar process seamless for homeowners, from quote to grid connection, with particularly strong follow-up service.
Best for: homeowners wanting hands-off solar installations with government paperwork handled, battery storage additions to existing systems, and ongoing technical support with named specialists.
Location
Often needed together
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Claim This Profile — Free →Common questions about Astra Solar- Solar Company Canberra
What areas does Astra Solar service?+
Based in Braddon ACT, they service the Canberra region and work with local network providers like Tas Networks for technical assessments. Reviews mention installations across various Canberra suburbs, and they handle all the coordination with local authorities and utility companies as part of their service.
Do they handle government rebates and loan applications?+
Yes, customers specifically praise them for managing government no-interest loan applications and rebate paperwork. Reviews mention they organise tech assessments with network providers and handle all the administrative requirements, making it a hands-off process for homeowners. They also coordinate with power providers on your behalf.
Who are the key team members customers mention?+
Ben and Xavier are frequently named for their technical expertise and patient explanations of solar options, while Remi is consistently praised for exceptional ongoing support and being always contactable for questions. Stephen and Matt also receive mentions for their attention to detail and professional guidance through the installation process.
How long do their installations typically take?+
Reviews consistently mention same-day installations, with several customers specifically noting their systems were completed within 6-7 hours. The installation crews are described as efficient and professional, arriving on time with all necessary equipment and completing neat, clean work.
Do they offer both solar panels and battery storage?+
Yes, they specialise in both solar panel installations and battery storage systems. Many reviews mention adding batteries to existing solar setups, and they're praised for making battery additions a simple process even after initial solar installation. They also handle system monitoring app setup and ongoing technical support.