Professional Carpet Cleaning
Six years of kids' stains removed — multiple customers avoided carpet replacement after one clean.
Steve is the face customers deal with most often, and he's praised specifically for honest advice (one customer mentions he gave candid guidance on the carpets rather than just upselling) and for being genuinely responsive when bookings come in at short notice. The trajectory of reviews is stable across the period we could see, with no drop-off in sentiment over time. If you're looking for a one-off clean before selling, or want to set up an ongoing arrangement covering both carpet and pest services, it's worth asking Steve directly about his availability and whether he offers combined-service pricing.
Their work
What it's like working with them
Based on a sample of Google reviews (28 total)
“using their service for both carpet cleaning and pest control for the past 3 years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 235 carpet cleanings in Central Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Professional Carpet Cleaning
Steve and his team at Professional Carpet Cleaning have been operating on the Central Coast for around 21 years, and the breadth of their work goes well beyond basic carpet cleaning — reviews consistently reference upholstery (fabric sofas), rugs, and pest control as regular services alongside carpets. Steve handles much of the hands-on work himself, and customers most often praise his responsiveness and the quality of his equipment, with one reviewer specifically noting 'some very impressive equipment' that delivered results on six-year-old stains. Vanessa is also named as part of the team alongside Stuart, who has been mentioned for punctuality and solid pricing on larger multi-room jobs including granny flats. They appear to focus almost entirely on residential work — pre-sale cleans, routine maintenance for repeat clients, and last-minute jobs including bookings close to Christmas. Reviews suggest they're particularly well-suited to homeowners who want a consistent long-term provider, with multiple customers returning across two to three years for both carpet cleaning and pest services under one arrangement.
Best for: pre-sale carpet restoration on heavily stained or ageing carpets, last-minute bookings with tight turnaround windows, and homeowners wanting a single ongoing provider for both carpet cleaning and pest control.
Location
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Claim This Profile — Free →Common questions about Professional Carpet Cleaning
What services does Professional Carpet Cleaning offer beyond carpets?+
Reviews mention upholstery cleaning (particularly fabric sofas), rug cleaning, and pest control as services customers use alongside carpet cleaning. Several long-term clients have combined carpet and pest services into a single ongoing arrangement with Steve. If you need multiple services in one visit, it's worth asking whether they can bundle them when you call to book.
Can they take on short-notice jobs?+
Multiple reviews specifically mention last-minute bookings being accommodated, including jobs booked just before Christmas. Steve appears to be responsive to urgent requests and customers note he turns up early or on time. If you're in a pinch — for example a pre-settlement clean with a tight deadline — reviews suggest this is a realistic option to explore.
What do customers say about their pricing?+
Pricing is described as fair and reasonable across a range of job sizes, including a four-bedroom home with stairs and a granny flat. No reviews flag unexpected charges or pricing surprises, and one customer specifically mentions Steve gave honest advice about the carpets rather than pushing unnecessary work. Exact pricing isn't published, so call ahead with your room count and job type for a quote.
Who will actually show up to do the work?+
Steve is the person most frequently mentioned in reviews and handles the majority of jobs. Stuart is also named by at least one reviewer for a larger multi-room job, and Vanessa is mentioned as part of the team. The business operates as a company rather than a solo operator, so availability for larger or simultaneous jobs appears to exist — confirm with them directly if you need a specific team member or a tight time window.
Are they a good option for heavily stained or neglected carpets?+
Several reviews describe carpets with years of built-up stains — including one with six years of stains from children — being restored to a point where replacement was no longer necessary. Steve uses equipment that reviewers describe as impressive, and results on stubborn stains are a recurring theme across the sample. If you're weighing up cleaning versus replacement, reviews suggest it's worth getting them in for an assessment before committing to new carpet.