The Curtain & Blind Factory
Catherine's interior design background turns window furnishing consultations into something genuinely useful — multiple customers say it changed what they chose.
The depth of repeat business across years and multiple properties is a meaningful signal: several reviewers have returned three or more times, which is harder to fake than a one-off five-star review. That said, a handful of reviews — five out of 33 — raise a pattern worth flagging: difficulty getting callbacks for after-sales issues and, in a few cases, abrupt or dismissive phone manner. This doesn't dominate the picture, but if you're the type to need ongoing support post-installation, it's worth confirming their after-sales process before you commit. Ask specifically how warranty and repair calls are handled, and clarify expected lead times upfront — the one 4-star review also noted a job ran much longer than discussed.
Their work
What it's like working with them
Based on a sample of Google reviews (36 total)
“drawing upon her interior design training and extensive background”
What they help with
Based on what their customers hired them for
How they stack up
Context from 268 curtains & blindss in Central Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Curtain & Blind Factory
Catherine and Chris run this partnership between them, with each playing a distinct role: Catherine leads the consultations, fabric selection, and design advice — drawing on interior design training to help homeowners work out what will actually suit their space rather than just picking from a catalogue — while Chris handles installation alongside his team. The business works across curtains, roller blinds, roman blinds, louver blinds, and shutters, and also takes on upholstery work like ottoman and chair recovering, which not every window furnishings specialist offers. Longevity is a recurring theme in the reviews — multiple customers mention returning across two decades and across multiple properties, with one client tracing the relationship back to 2003 and crediting the durability of the products across three separate homes. Catherine's fabric range draws specific praise for breadth; several reviewers noted that competitors' ranges felt limited by comparison, and she has sourced fabrics outside her standard sample books on request for custom finishes. The business takes on both residential and commercial work — a church foyer fitout is mentioned alongside nurseries, investment properties, and full-house installations — so the scope extends beyond the typical domestic curtain job. Pricing comes up positively across multiple reviews, with specific comparisons made to larger chains like Kresta, where customers felt the personal service and product quality justified the outlay.
Best for: full-house curtain and blind fitouts where design advice matters, homeowners wanting custom fabric sourcing beyond standard ranges, and repeat clients furnishing multiple properties over time.
Location
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Claim This Profile — Free →Common questions about The Curtain & Blind Factory
What areas does The Curtain & Blind Factory service?+
The business is based in Empire Bay and primarily serves the Central Coast of NSW. Several reviews mention clients from Gosford and surrounds, and at least one long-term customer has used them for properties in Sydney as well. If you're outside the immediate Central Coast area, it's worth calling to confirm whether they'll travel to your location for a measure and quote.
What does the consultation process look like?+
Catherine typically visits your home to measure windows and discuss options, bringing fabric samples and drawing on her interior design background to make recommendations based on how the space actually functions — not just aesthetics. Multiple reviewers noted this was more useful than what they'd experienced at other retailers. The process covers fabric selection, style, and practical considerations like light filtration and privacy before any order is placed.
What do customers say about pricing?+
Pricing is described as competitive across several reviews, with one customer specifically noting the business came in below Kresta while offering far more personalised service. One reviewer acknowledged the business isn't the cheapest option but felt the quality and longevity justified the cost. Another mentioned Catherine offered cost-saving ideas during the consultation without compromising the result.
Do they handle both curtains and blinds, or specialise in one?+
The business handles both, along with shutters and upholstery work like chair and ottoman recovering. Review mentions cover roller blinds, roman blinds, louver blinds, plantation shutters, sheer and lined curtains, and fine linen curtains made to measure. They've also completed commercial projects, including a church foyer installation, so the scope extends well beyond standard domestic residential work.
How do they handle after-sales support or repairs?+
This is worth asking about directly before you commit. While the majority of reviews praise the quality and durability of the products — one customer noted tracks and curtains installed 15 years prior still looked new — a handful of reviews mention difficulty getting callbacks when issues arose post-installation. It's reasonable to ask upfront what their process is for warranty claims or repair visits, and to get a realistic timeframe in writing.