Door Master Security
Adam personally measures, fabricates, and installs every Crimsafe job — no handoffs, no subcontractors.
The most practically useful thing the reviews reveal is that Adam personally handles every job from measure-up to install, so you're not dealing with a salesperson who hands off to an unknown subcontractor. Janelle is consistently mentioned as the first point of contact and praised for being knowledgeable and responsive on the phone — if you're unsure which Crimsafe product suits your home, a call to her before committing to a quote is time well spent.
Their work
What it's like working with them
Based on a sample of Google reviews (33 total)
“one person, Adam, the business owner, would come out and measure up, provide a quote and then assemble the door”
“Janelle was incredibly helpful and explained the entire process”
“Adam arrived on time for the quote and for the completion of the job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 242 garage doorss in Central Coast
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Door Master Security
Adam and Janelle run Door Master Security as a tight two-person operation — Adam handles every site visit himself, from the initial measure and quote through to fabrication and final installation, while Janelle manages enquiries, explains the product range, and walks customers through the process before anyone sets foot on site. That single-point-of-contact model is what separates them from larger outfits: the same person who quotes is the person who installs, which customers credit with the seamless fit and finish they consistently report. The business specialises almost exclusively in Crimsafe security products — doors, sliding doors, window screens, and fly screens — and has been installing the brand for over two decades, making them one of the more experienced Crimsafe-specific operators on the Central Coast. Their showroom allows customers to see and handle the product before committing, which several reviewers mention helped them feel confident choosing between grades like the Crimsafe Ultimate with metal jambs. Jobs are typically completed in a single installation visit and are consistently described as fast and tidy, with Adam cleaning up on completion. They're best suited to homeowners who want a premium security product installed without the anxiety of coordinating multiple contractors or following up on handoffs.
Best for: homeowners wanting Crimsafe security doors or window screens installed by a single experienced operator, multi-door residential security upgrades where product consistency matters, and buyers who want to see and handle the product in a showroom before deciding.
Location
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Claim This Profile — Free →Common questions about Door Master Security
What products does Door Master Security specialise in?+
The business focuses almost exclusively on Crimsafe security products, including entry security doors, sliding security doors, window screens, and fly screens. Customers mention specific product lines like the Crimsafe Ultimate Security Door with metal jambs. Their showroom lets you see and compare options in person before committing. If you're after a different brand of security screening, it's worth confirming availability with Janelle directly.
Who will come out to measure and install?+
Adam, the business owner, personally handles every stage — he comes out to measure and quote, fabricates the product at their premises, then returns to complete the installation. Multiple customers specifically mention this as a key reason the process felt smooth and the fit was accurate. You won't be handed off to a different installer after the initial visit. Janelle handles enquiries and scheduling from the office.
What areas does Door Master Security service?+
The business is based in Berkeley Vale on the NSW Central Coast. Customer reviews mention jobs in locations including Tuggerawong and Narara, suggesting they cover a reasonable radius across the Central Coast region. If you're outside that general area, it's worth a quick call to confirm whether they travel to your suburb before booking a measure-up.
How long does installation typically take?+
Reviews consistently describe installations as fast — one customer noted a Crimsafe Ultimate Security Door with metal jambs was installed in approximately 40 minutes. The typical process involves an initial visit for measuring and quoting, followed by fabrication at their workshop, then a separate installation visit a couple of weeks later. Adam is mentioned as efficient and tidy, cleaning up on completion.
What do customers say about pricing?+
Several reviewers describe the pricing as reasonable or good value for the product quality, with one noting the prices are 'very reasonable' relative to the standard of work. No reviews mention pricing as a concern. Because Crimsafe is a premium security product with a range of grades, it's worth discussing your requirements with Janelle first so you can compare the cost across different product tiers before committing.