Blocked Plumbing Services
A named team where Dylan, Rusty, James and Kristian each attract repeat praise across independent jobs.
Multiple tradespeople (Dylan, Rusty, James, Kristian, Johnny, George) each attract specific praise across separate jobs and separate years, which is a practical signal that the business doesn't rely on a single standout performer. The office coordination — named staff like Isabelle and Brittney keeping clients updated without prompting — comes up repeatedly and unprompted, which matters most on multi-day renovation jobs where silence from a contractor is a common frustration. Reviewers span single-visit emergency calls right through to full bathroom renovations and drainage rectification, so this team suits homeowners who want one business for both urgent fixes and planned upgrade work rather than having to find a different tradie for each.
Their work
What it's like working with them
Based on a sample of Google reviews (259 total)
“cleaned up after he finished and removed any rubbish from the work he done”
What they help with
Based on what their customers hired them for
How they stack up
Context from 278 plumbers in Central Coast
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Blocked Plumbing Services
Blocked Plumbing Services runs a team-based operation out of Berkeley Vale, covering a notably wide range of residential plumbing work — from emergency leaks and blocked drains through to full bathroom, ensuite, and laundry renovations, pipe relining, stormwater rectification, and hot water system replacement. Dylan appears most frequently across reviews as both a quoting and hands-on tradesperson, consistently praised for clear explanations, arriving on time, and leaving sites spotless; he's the face homeowners most often deal with first. Rusty handles everything from tap replacements to hot water installations and french drain construction, and multiple customers single him out for going beyond the job scope without being asked. James is the go-to for drainage installs, toilet and shower work, and kitchen plumbing, with reviewers noting he stays late when unexpected complications arise and checks in before doing anything outside the original scope. Kristian is specifically mentioned for pipe relining, honest upfront communication about unforeseen work, and thoroughness on renovation jobs. The back-office team — Isabelle and Brittney are named — draws repeated praise for keeping homeowners informed between site visits, which is unusual enough that customers comment on it unprompted.
Best for: full bathroom and laundry renovations requiring coordinated trades, complex stormwater and drainage rectification, urgent residential leak repairs, and homeowners who want a consistent team rather than a different sole trader for each job.
Location
Often needed together
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Claim This Profile — Free →Common questions about Blocked Plumbing Services
Which tradesperson is likely to attend my job?+
Blocked Plumbing Services operates with a team of named tradespeople rather than a single operator. Dylan frequently handles initial quotes and leak/repair work; Rusty covers hot water systems, drain construction, and general repairs; James specialises in drainage installs, toilet and shower work, and kitchen plumbing; and Kristian takes on pipe relining and larger renovation scopes. Reviewers note that whoever attends is briefed on the job in advance, so you're unlikely to start from scratch explaining the problem on the day.
Do they take on full bathroom renovations or just repairs?+
Yes — several reviews describe complete bathroom, ensuite, and laundry renovations, not just one-off repairs. One customer started with a leaking shower and ended up having BPS manage a full ensuite, main bathroom, and laundry renovation. Reviews mention coordination with tilers (Jay and Andrew from Best Price Tiling are name-checked in one review), suggesting they manage trade sequencing on larger jobs. If you're planning a staged renovation, they appear comfortable quoting the full scope.
How do they handle unexpected problems discovered mid-job?+
Multiple reviews specifically call out how tradespeople communicate when unexpected work comes up. James is noted for checking in before doing anything outside the original scope and staying late to complete it same day. Kristian is praised for being upfront about additional work (including replacing an aged shower screen) and explaining why it was needed rather than just doing it and charging more. Reviewers consistently describe receiving written quotes before work begins, so surprise charges appear uncommon.
Are they suited to urgent or same-day plumbing calls?+
Several reviews mention short-notice attendance — one customer notes Dylan came out on very short notice for an urgent leak after days of delays from other parties. Another reviewer mentions the business was 'willing to come out at short notice even though busy.' While reviews don't confirm a formal 24/7 emergency service, the pattern across the sample suggests they make an effort to respond quickly when situations are urgent. It's worth calling directly to confirm availability for true emergencies.
What do customers say about their pricing?+
Pricing feedback across the 50 reviews we analysed is broadly positive — customers use phrases like 'fair price,' 'competitive quote,' and 'on budget.' Written quotes are mentioned in multiple reviews as standard practice before work begins, and one reviewer notes 'correct time frame given by BPS and the completed quotes with no hidden nasties.' No reviews in this sample raised pricing complaints. For larger jobs like pipe relining or bathroom renovations, reviewers indicate the final cost matched what was quoted.