Surfside Removals and Storage
Gary's crew carried furniture up six flights of stairs when the lift broke — and still finished on time.
The in-home quoting process (rather than blind phone estimates) and fixed pricing appear in enough reviews to read as a deliberate operating standard rather than a one-off courtesy. Named crew members Gary, Sam, Ray, and Nathan come up across unrelated reviews from different years, which suggests the core team is stable — worth asking at booking which crew will be on your job, since that continuity seems to matter to returning customers.
Their work
What it's like working with them
Based on a sample of Google reviews (215 total)
“The unlimited boxes they provided made a massive difference”
“Stored my furniture with them for over two years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 256 removalists in Central Coast
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Surfside Removals and Storage
Surfside Removals and Storage specialises in residential relocations across the Central Coast, Sydney, and regional NSW, with a particular strength in complex moves — think 26th-floor apartments with no lock-out lift, steep driveways, six-flight stair climbs when lifts break down, and same-day settlement window logistics. Andrew leads the quoting process and conducts in-home walkthroughs rather than blind estimating, which reviewers repeatedly credit for their confidence in accepting the quote outright. On moving day, crew leaders Gary, Sam, and Nathan each run their own teams, and customers praise Gary specifically for going beyond scope (squeezing in large potted plants, tackling upstairs furniture without complaint), Sam for keeping stress levels low under difficult conditions like hills, stairs, and busy roads, and Nathan for swift one-day clearances on short notice. The office team — Sue and Deyette in particular — draws consistent praise for proactive communication and flexibility when settlement dates shift, which is a notable strength given how often property settlements delay on the Central Coast. Surfside also offers free moving boxes on loan, overnight truck storage to bridge settlement day gaps, and a storage facility that customers have used for periods ranging from a single week to over two years. Fixed-price quotes are standard practice, eliminating the time-based uncertainty that reviewers flagged as a dealbreaker with competitors.
Best for: Central Coast to Sydney (or reverse) residential moves with fixed-price certainty, settlement-day logistics requiring overnight storage, high-rise or difficult-access properties, and families needing flexible long-term furniture storage between properties.
Location
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Claim This Profile — Free →Common questions about Surfside Removals and Storage
Does Surfside Removals provide a fixed price or charge by the hour?+
Multiple reviewers confirm that Surfside quotes a fixed price upfront, established after an in-home walkthrough rather than a blind phone estimate. This means your cost is locked in regardless of how long the job takes on the day. Several customers specifically said this was the deciding factor over competitors who provided time-based or variable quotes. It's worth confirming at the time of quoting whether your specific job is covered under a fixed price.
What areas does Surfside Removals cover?+
Based in Somersby on the Central Coast, Surfside handles moves throughout the Central Coast region as well as between the Central Coast and Sydney, regional NSW, and at least one interstate move to Melbourne is mentioned in reviews. Reviewers reference specific suburbs including Gosford, Terrigal, Hamlyn Terrace, Avoca Beach, West Gosford, and Lisarow. If your move involves an unusual destination, it's worth calling to confirm coverage before requesting a quote.
What happens if my settlement date changes after I've booked?+
Settlement date changes come up in several reviews, and the consistent feedback is that Surfside's office team handles these without drama. One reviewer described multiple date changes being managed smoothly, and another noted that overnight truck storage is available to bridge the gap if you need to vacate before you can access your new property. The office team — Sue and Deyette are mentioned by name — are praised specifically for proactive communication during these periods. Confirm the rescheduling policy at booking so you know exactly what flexibility you have.
Does Surfside provide packing boxes?+
Yes — several reviewers mention that Surfside offers moving boxes on loan, dropped to your home ahead of the move and collected afterwards, typically for a refundable deposit. One customer described them as 'unlimited boxes' that made a significant difference to their packing preparation. This is offered as part of the service rather than as an add-on charge, though it's worth confirming the current terms when you book.
Can Surfside handle difficult access — stairs, steep driveways, or high-rise apartments?+
Access challenges appear frequently in reviews and the crew consistently handles them without complaints or extra stress passed onto the customer. Specific examples from reviewers include a six-flight stair carry when a lift broke down, a 26th-floor move with no lock-out lift and a ferry vehicle, a steep driveway requiring careful manoeuvring, and multiple multi-storey homes with stairs. Crew leads like Gary and Sam are praised by name for keeping humour and momentum going through these situations. Describe your access conditions in detail during the in-home quote so the team can allocate the right crew size.