Coastal Tiles
The team maps out your entire renovation sequence — not just sells you tiles — which is why overwhelmed first-timers keep coming back.
That's not just about tile selection; reviewers mention the team covering trade sequencing, accessory pairing, and even realistic budget expectations, which is unusually hands-on for a tile supplier. The team members are well-mapped by reviewers: Lachlan handles design and in-store decisions, Steve brings owner-level oversight, Howard manages delivery logistics, and Lisa takes the time for longer consultations. Two reviewers did mention feeling that staff pushed their own aesthetic preferences rather than listening to what the customer wanted — worth keeping in mind if you have a strong existing vision and don't want to field unsolicited design opinions. If that's you, it's worth being upfront when you walk in that you're there for supply guidance, not a full design consultation.
Their work
What it's like working with them
Based on a sample of Google reviews (36 total)
“my order being ready the next day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 250 tilings in Central Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Coastal Tiles
Coastal Tiles operates as a full-service tile consultancy and supply store — not just a retailer — meaning they'll walk you through the entire bathroom or outdoor renovation process, from sequencing trades to selecting grout and silicon colours that complement your tile choice. Steve, the owner, handles the big-picture guidance and is praised for giving customers realistic expectations on costs and timelines; Lachlan is the go-to in-store consultant, known for his eye for design combinations and his ability to help indecisive customers land on a decision without pressure; Howard manages deliveries and logistics, with multiple customers flagging his flexibility; and Lisa (also on the team) has been called out for her patient, thorough product walkthroughs. The store itself stands out for its physical range — a large format display with mock bathroom setups — which lets you visualise combinations of tiles, floor grates, tapware, and accessories together before committing. They work primarily with residential renovators, and they appear particularly strong for homeowners doing their first bathroom or laundry renovation who need guidance on the full sequence of decisions, not just the tile itself. Their network extends to recommending experienced tilers (one customer singled out 'Ad' as a technically precise installer), suggesting the team operates as a project partner for some customers, not just a supplier.
Best for: first-time bathroom renovators who need end-to-end guidance on the full tiling process, homeowners wanting to see a wide range of tiles in physical mock-up displays before deciding, and renovators needing fast sourcing for hard-to-find or short-supply tiles.
Location
Often needed together
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Claim This Profile — Free →Common questions about Coastal Tiles
What areas does Coastal Tiles deliver to?+
The store is based in Erina on the Central Coast of NSW. Customers across the region mention Howard managing deliveries, and at least one review references him going the extra mile even on weekends. Reviews don't specify exact delivery boundaries, so it's worth calling ahead to confirm whether your suburb is covered and what the lead time looks like for your order size.
Can Coastal Tiles help me if I don't know where to start with my bathroom renovation?+
This is arguably where they stand out most. Multiple reviewers describe arriving confused about trade sequencing, costs, and tile combinations — and leaving with a clear plan. Lachlan in particular is singled out for explaining the full renovation process from start to finish, including which tradies come at what stage and realistic timeline expectations. The store also has mock bathroom displays set up so you can visualise tile, tapware, drain, and grout combinations before committing.
What do customers say about pricing at Coastal Tiles?+
Several reviewers specifically mention pricing as competitive, with one noting they received 'affordable good quality tapware to suit my budget' and another describing 'prices are on point.' The team reportedly gives realistic cost expectations upfront, which customers found helpful rather than experiencing surprise blowouts. No reviewers flagged pricing as a concern.
Does Coastal Tiles supply tiles for outdoor areas as well as bathrooms?+
Yes — one reviewer specifically mentions purchasing 70 square metres of Travertine for two large outdoor entertaining areas, handled by the team including Lisa, Steve, and Lachlan. The store's Google categories also list it as a general contractor and home goods supplier, suggesting a broader product scope than bathrooms alone. If you have a specific outdoor tile requirement, it's worth bringing dimensions and photos when you visit.
Can Coastal Tiles help if the tiles I want are hard to find or out of stock?+
At least two reviewers mention the team going out of their way to source unusual or short-supply tiles. One customer needed tiles same day and was accommodated; another had their preferred tiles secured quickly when supply was running low. A third review mentions the team successfully sourcing an unusual 900x450mm format tile. If you have a specific tile in mind, contacting them early gives them the best chance to secure stock before you're locked into a build timeline.