Harbour Carpet Cleaning
Steve has pulled turmeric, old dog stains, and kid mess out of carpets others wrote off.
The standout is Steve's track record on stains that others write off. Turmeric, dog marks, kid mess, a lounge someone else had tried and failed on, it all came out. Steve runs the cleaning side while Bianca handles bookings, and customers mention being slotted in fast. Pricing gets praised as fair and often under other quotes, with no surprises after the walkthrough. The reviews are heavily skewed to residential work, especially end of lease cleans and lounges. If you need urgent carpet work before a rental inspection, this crew seems built for that. Confirm drying times at quote stage if you have a hard deadline.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“cannot believe stains from several years ago came out”
“able to book us in quickly”
“it looks brand new”
“quoted a price cheaper than others”
“Never have I felt so comfortable”
What they help with
Based on what their customers hired them for
How they stack up
Context from 441 carpet cleanings in Coffs Harbour
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Harbour Carpet Cleaning
Steve runs most jobs himself, with Bianca handling the booking side. That duo setup comes up in several reviews, where people mention Bianca getting them in fast and Steve then arriving on time. The work is mostly residential end of lease, lounge suites, rugs, and the odd mattress or car upholstery job. Stains are clearly a specialty. Turmeric, puppy accidents, old spills from kids, and a lounge another cleaner had already failed on all came out. Reviews suggest the pricing lands lower than other quotes, often with no upselling after Steve walks through the house. End of lease cleans are a real niche here, with repeat work across multiple rental properties. One customer said the carpet dried within a few hours, which matters if you're on a settlement deadline. You get a local family business that treats extra jobs like mattresses and car seats as part of the day rather than a separate callout.
End of lease cleans where you need stain work done fast, lounge suites that look past saving, and pet owners needing marks gone before a rental inspection.
Location
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Claim This Profile — Free →Common questions about Harbour Carpet Cleaning
Who actually does the work when I book?+
Steve is the cleaner mentioned across virtually every review. Bianca handles the booking and scheduling side. Ask to confirm who is attending if you have a large job.
What sort of stains can they get out?+
Customers mention turmeric, puppy accidents, old drink spills, and general kid grime all coming out. One reviewer said marks from several years earlier disappeared. If it's a specific stain, send a photo when you book.
Do they take end of lease jobs at short notice?+
Yes. Several reviews cover vacated rental properties, and one customer said Steve was available immediately. They run repeat end of lease work for at least one property owner, so booking early is wise.
What does pricing look like?+
Reviews describe the quotes as cheaper than others received and matching the final bill. Steve quotes after walking through the house, so there aren't surprise extras tagged on.
How long until the carpet is dry?+
One recent review said the carpet was dry within a few hours. That's in line with modern truck-mount or portable extraction. Confirm drying time at quote stage if you need the room back quickly.