O'Brien® AutoGlass Coffs Harbour
Motorhome with a chip late in the day? Multiple travellers were back on the road within an hour.
The team that shows up in these is genuinely quick: same-day chip repairs, next-morning windscreen swaps, and wiper blades changed while you wait. Jeremy, Tyler, Shane, Ben and Adam each get named for fast work and clear handovers. A few reviewers from out of town were back on the road within an hour of walking in. Four of the 50 reviews mention prices that felt high compared with local independent shops, so if you're paying out of pocket rather than claiming, get a quote first. The main thing to know: this is a high-volume national brand office with a local crew that treats urgent glass jobs like their bread and butter.
Their work
What it's like working with them
Based on a sample of Google reviews (146 total)
“Jeremy was such an epic dude, super helpful”
“chip was repaired in 30 minutes and we were back on the way”
“did not charge me at all. Wow.”
“Handled all the paperwork with insurance company.”
What they help with
Based on what their customers hired them for
How they stack up
Context from 409 glass & glaziers in Coffs Harbour
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About O'Brien® AutoGlass Coffs Harbour
Stone chips on the M1 turn into same-day repairs here, often within 30 minutes for motorhomes and vans. Jeremy and Tyler both get named for fast, no-fuss windscreen work, and Shane handles the booking side. The team does more than glass: they fit wiper blades, clean windscreens, and even replaced a rear-view mirror on the spot at no charge. A few reviewers drove from Grafton or called in from out of town and were seen the next morning. They handle insurance paperwork directly, including checking your policy for you. The phone line and web form can be slow, so walk-ins or a booked time work better. Recalibration for modern sensors and cameras is part of the deal on newer vehicles. Older cars needing rare parts may take more effort, so ring ahead if your car is pre-2010.
Best for: same-day stone chip repairs for travellers, insurance-covered windscreen replacements, and wiper or sensor recalibration jobs on newer vehicles.
Location
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Claim This Profile — Free →Common questions about O'Brien® AutoGlass Coffs Harbour
Can they fix a stone chip same day?+
Yes, multiple reviews describe walking in late in the day with a chip and driving out within 30 minutes to an hour. They also take next-morning bookings for travellers passing through Coffs.
Who are the key people on the team?+
Jeremy and Tyler are mentioned most for glass fitting and quick turnarounds. Shane handles bookings and insurance claims at the front desk. Ben does mobile fitting at customers' homes.
Do they handle insurance claims?+
Yes, several reviews say the team checked their policy over the phone, sorted the paperwork, and handled the claim directly with the insurer. You still need to confirm your own cover first.
What if my car is older or needs a rare part?+
One review mentions difficulty sourcing a part for an older car, with the customer told to source it themselves. If your vehicle is older or unusual, call ahead and confirm parts availability before booking.
Do they cover Coffs Harbour and surrounds?+
Reviews mention customers from Grafton and Glen Innes travelling to Coffs Harbour for work, and at least one mobile fitting at home in the local area. For road trip emergencies, the workshop is on the highway route.