Ellis Electrical Appliance Service & Sales
Specialises in sourcing hard-to-find parts for coffee machines and European appliances when manufacturers can't help.
From 162 Google reviewsMultiple customers specifically mention them sourcing parts that manufacturers couldn't provide, and saving significant money on repairs versus replacement. The sample shows strong expertise in coffee equipment across brands like Delonghi and Nespresso, though one customer experienced delays with warranty paperwork processing.
Their work
What it's like working with them
Based on a sample of recent customer reviews (162 total)
“Saved our Delonghi Nespresso coffee pod machine”
“arrived two days later”
What they help with
Based on what their customers hired them for
How they stack up
Context from 101 appliance repairs in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Ellis Electrical Appliance Service & Sales
Ellis Electrical specialises in hard-to-find appliance parts and repairs that many other services won't touch, particularly coffee machines and specialty cooking appliances. Customer reviews highlight their ability to source specific components like Delonghi couplings and repair niche items like Express Platinum cookers and 10-year-old Nespresso machines. They operate both as a repair service and parts supplier, with customers praising their quick turnaround on component orders — parts ordered online arrive within days. The business appears to focus heavily on European appliance brands and coffee equipment repairs, often saving customers hundreds of dollars compared to replacement costs. Their expertise seems particularly valuable for out-of-warranty appliances where manufacturer support has ended.
Best for: hard-to-find appliance parts, coffee machine repairs across brands, specialty European appliance service, and out-of-warranty repairs where manufacturer support has ended.
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Claim This Profile — Free →Common questions about Ellis Electrical Appliance Service & Sales
What types of appliances does Ellis Electrical specialise in?+
Based on customer reviews, they have particular expertise with coffee machines including Delonghi, Nespresso, and Sunbeam models, as well as specialty cooking appliances like Express Platinum cookers. Multiple customers mention them successfully sourcing hard-to-find parts for European appliance brands when manufacturers couldn't help. They appear to focus on smaller appliances rather than major white goods.
Can Ellis Electrical source parts that manufacturers won't supply?+
Yes, this appears to be one of their key strengths. Customer reviews specifically mention them finding Delonghi parts that the manufacturer couldn't provide, and successfully repairing 10-year-old appliances where original support had ended. They operate as both a repair service and parts supplier, with online parts orders arriving within days according to customer feedback.
How much do Ellis Electrical's repairs typically cost?+
One customer review mentions paying around $200 for Nespresso machine repair, which they felt was excellent value compared to replacing a $1000 unit. However, with only limited pricing data in reviews, it's best to contact them directly for quotes on your specific appliance repair needs.
What do customers say about Ellis Electrical's service speed?+
Reviews show mixed experiences with timing. Parts orders appear to be fast with delivery within 2-3 days, and some repairs are completed quickly. However, one warranty repair customer experienced delays with initial assessment and paperwork processing. For urgent repairs, confirm expected timeframes when booking.