Thomas Group Electrical
Ethan responds fast to urgent faults, then fixes the root cause the same day.
The thing you keep noticing is speed with a brain: Ethan gets called for urgent faults, diagnoses the root cause on the spot, and fixes it that day. Same-day switchboard upgrades and split system installs come up across multiple reviews, so he plans for work to be finished in one visit where possible. He's also the person to call if you want the work explained properly along the way. Several reviewers with older houses mentioned a safety check turning up smoke detector or power point issues they didn't know about. Ask for Steve or Phil on cabling-heavy jobs, or Ethan for the diagnosis first.
Their work
What it's like working with them
Based on a sample of Google reviews (165 total)
“He identified the issue immediately and fixed the damage”
“He clearly explained all the operations of the switchboard”
“Arrived on time and was efficient”
What they help with
Based on what their customers hired them for
How they stack up
Context from 143 electricians in Dandenong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Thomas Group Electrical
Ethan runs the show here, with regular mentions of Steve, Stevo, Phil, and his dad. Ethan gets the most specific praise for diagnosing faults quickly and explaining the fix without confusing you. Steve and Phil tend to show up on the bigger installs like switchboards and split systems. The work is almost entirely residential, covering everything from smoke detector safety checks to full switchboard upgrades. Reviews lean heavily toward same-day and next-day response, often for urgent stuff like dead hot water systems or tripping safety switches. Dog owners keep mentioning their pets took to the team straight away, which tells you something about the vibe. This is a small local crew, not a franchise, so you'll likely deal with the same faces start to finish. They take their boots off inside when they're doing indoor checks. Cleanup gets mentioned so often it reads as standard, not a bonus.
Best for: urgent fault-finding on tripping safety switches, same-day split system and ceiling fan installs, and older-home electrical safety upgrades.
Location
Often needed together
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Claim This Profile — Free →Common questions about Thomas Group Electrical
What sort of electrical jobs does Thomas Group Electrical do?+
Mostly residential work: switchboard upgrades, split system air conditioner installs, ceiling fans, LED downlights, power points, smoke detector checks, safety switch faults, and hot water wiring. They don't seem to take on much commercial or industrial work. Reviews mention older house safety checks as a common starting point.
Does Thomas Group Electrical do emergency callouts?+
Ethan came out within an hour to quote on one urgent job, and another reviewer said he fitted them in at short notice after a frightening electrical fault. Weekend availability came up too, like the Saturday phone call that led to a Monday install. Same-day response crops up repeatedly for urgent fixes.
Who will actually turn up?+
Ethan is the main contact and does most of the diagnosis and quoting. Steve or Stevo shows up regularly on bigger installs, and Phil has been named for a split system job. You'll likely get the same person quoting and doing the work, instead of a random subbie.
Do they leave a mess behind?+
Reviewers keep going out of their way to mention the site being left neat, with rubbish taken away. One said the young sparky took his work boots off before stepping inside. That kind of detail comes up often enough to read as standard practice.
What are they like at explaining options?+
The reviews are full of people who felt the work was explained clearly: how the switchboard works, how to use the air conditioner efficiently, what safety concerns were found. Ethan in particular gets named for giving options without a hard sell.