Cutts Glass & Glazing
Provides quotes from photos sent via text, streamlining the process for window replacements.
From 17 Google reviewsThe standout feature is their ability to quote jobs from photos sent via text, which streamlines the process significantly. However, two reviews detail serious scheduling issues with multiple no-shows and cancellations, suggesting reliability can be inconsistent despite generally strong workmanship when jobs do proceed.
Their work
What it's like working with them
Based on a sample of recent customer reviews (17 total)
“fixed the window perfectly from the outside cleaned with the glass taken away”
What they help with
Based on what their customers hired them for
How they stack up
Context from 133 glass & glaziers in Dandenong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Cutts Glass & Glazing
Darren runs this glazing operation with a team that includes technicians Adam and Tristan, serving both commercial and residential clients across Melbourne's southeast. Customers most often mention their ability to provide quotes from photos with dimensions sent via text, streamlining the process for straightforward window replacements and emergency repairs. The team handles everything from factory windows to caravan glass, with technicians completing most jobs from the outside where possible and removing all debris. Reviews suggest they're particularly responsive for urgent situations, with multiple customers noting same-day or next-day service. However, some reviews indicate scheduling reliability has been inconsistent, with a few customers experiencing multiple reschedules or no-shows.
Best for: emergency window repairs, photo-based quoting for standard replacements, commercial factory glazing, and caravan window repairs.
Location
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Claim This Profile — Free →Common questions about Cutts Glass & Glazing
What areas does Cutts Glass & Glazing service?+
Based in Dandenong South, they service Melbourne's southeast region. Reviews mention work in Dandenong South factories and various residential locations, with customers praising their quick response times for local jobs. For specific coverage areas, contact them directly to confirm they service your location.
Can Cutts Glass provide quotes without an on-site visit?+
Yes, customers frequently mention Darren's ability to provide accurate quotes from photos sent via text, as long as you include dimensions. Multiple reviews specifically praise this streamlined quoting process for straightforward window replacements. More complex jobs may still require an in-person assessment.
How quickly can Cutts Glass respond to emergency repairs?+
Reviews consistently mention next-day service, with some customers getting same-day responses for urgent situations. One customer noted they 'squeezed us in' for a factory window, while another mentioned collecting glass 'within the 1hr' for an urgent project. However, some reviews mention scheduling reliability issues, so confirm timing expectations when booking.
Who will actually do the glass installation work?+
Darren runs the business, with technicians Adam and Tristan frequently mentioned by name in reviews for their installation work. Customers specifically praise Adam as 'really friendly and professional' and note Tristan's ability to complete installations from the outside. The team appears to handle different types of jobs across their skill sets.