Glass Express
Tim the glazier handles complex curved and arched window cuts while Rob coordinates emergency same-day repairs.
From 119 Google reviewsRob appears to handle coordination while Tim does the technical glazing work, with customers naming both by role. The small sample suggests they specialise in complex residential glass work like curved and arched windows rather than standard rectangular replacements, though with limited review coverage it's worth confirming their specific expertise matches your job requirements.
Their work
What it's like working with them
Based on a sample of recent customer reviews (119 total)
“could've cut and replaced with his eye closed”
“called Glass Express around 9pm”
What they help with
Based on what their customers hired them for
How they stack up
Context from 133 glass & glaziers in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Glass Express
Glass Express handles complex residential glass work, with owner Rob coordinating jobs and glazier Tim executing the technical work. Based on customer accounts, they tackle challenging projects like curved windows and arched glass that require precision cutting and fitting. The business operates with same-day and emergency response capability, with customers reporting repairs completed within 24 hours of initial contact. Tim is specifically praised for his cleanup protocols after installations, while Rob handles the logistics and scheduling coordination. Their workflow appears optimised for urgent residential glass repairs and replacements rather than routine commercial glazing work.
Best for: emergency glass repairs needing same-day response, complex residential glazing like curved or arched windows, and jobs requiring thorough post-installation cleanup.
Location
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Claim This Profile — Free →Common questions about Glass Express
Does Glass Express offer same-day emergency repairs?+
Yes, multiple customers report receiving same-day service for urgent glass repairs. One customer called at 9pm and had their window replaced by 8:30am the next morning, while another had a door glass panel repaired within 24 hours of calling. Rob handles the coordination to arrange quick response times for emergency situations.
Can Glass Express handle complex window shapes like curved or arched glass?+
Based on customer reviews, Tim the glazier has specific experience with challenging window shapes including curved glass windows and arched windows. One customer mentioned Tim could cut and replace their arched window 'with his eye closed', suggesting this is within their regular capabilities rather than a one-off job.
What areas around Bayswater does Glass Express service?+
The reviews don't specify their exact service radius from Bayswater, so you'd need to contact Rob directly to confirm coverage for your location. Given their focus on emergency response, they likely prioritise nearby areas for same-day service.
Who will actually do the glass installation work?+
Tim appears to be the main glazier who handles the technical installation work, while Rob coordinates scheduling and job management. Customers specifically praise Tim for his precision with complex cuts and thorough cleanup after installations, suggesting he's an experienced tradesperson rather than a general labourer.