Steven's Glass
Factory team loads glass directly into customers' vehicles and accommodates after-hours pickups.
From 25 Google reviewsTwo customers specifically mention difficulty getting quote callbacks despite multiple attempts, while others praise responsive service and competitive shower screen pricing. The factory team gets consistent praise for going above and beyond with loading assistance and after-hours accommodations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (25 total)
“very reasonable quote”
What they help with
Based on what their customers hired them for
How they stack up
Context from 133 glass & glaziers in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Steven's Glass
Steven's Glass handles custom glass work including shower screens, splashbacks, and glazing projects for residential properties. Based on customer feedback, they operate with a front office team that handles quotes and scheduling, while their factory team manages fabrication and installation. Customers appreciate their competitive pricing and willingness to accommodate after-hours drop-offs and personal vehicle loading assistance. However, communication appears inconsistent - some customers report prompt responses and smooth processes, while others mention difficulty getting callbacks for quotes. They seem to focus on residential glass replacements and renovations rather than emergency repairs.
Best for: shower screen replacements, custom residential glass work, and customers who need flexible pickup arrangements.
Location
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Claim This Profile — Free →Common questions about Steven's Glass
What areas does Steven's Glass service from Dandenong South?+
Reviews don't specify their service radius, so you'll need to confirm coverage for your location directly with them. Being based in Dandenong South, they likely cover Melbourne's south-eastern suburbs, but check when requesting your quote.
How responsive is Steven's Glass with quotes?+
Customer experiences vary significantly on this point. Some customers report timely responses and smooth quoting processes, while two recent reviewers mentioned difficulty getting callbacks despite multiple follow-ups over a fortnight. It's worth following up if you don't hear back within a few days.
What do customers say about Steven's Glass pricing?+
The limited feedback available mentions 'very reasonable' pricing, particularly for shower screen work. One customer specifically noted they received a competitive quote that led to booking the job. However, with only 5 reviews analyzed, there's limited pricing feedback to draw from.
Can Steven's Glass accommodate flexible pickup times?+
Yes, one customer specifically mentioned they were able to arrange after-hours drop-off, and the factory team personally loaded the finished glass into their vehicle upon collection. This suggests they're willing to work around customer schedules for pickup and delivery.