Open Sesame Locksmiths
Ita specializes in completing complex locksmith jobs that other professionals couldn't finish.
From 219 Google reviewsMultiple customers specifically mention he solved problems with old security doors and complex installations where previous attempts had failed. The pattern shows he combines technical expertise with customer education, explaining how new systems work and providing follow-up support.
Their work
What it's like working with them
Based on a sample of recent customer reviews (219 total)
“Neither could follow the job through to completion”
“Excellent communication with this provider”
What they help with
Based on what their customers hired them for
How they stack up
Context from 137 locksmiths in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Open Sesame Locksmiths
Ita runs this locksmith service and customers consistently praise his expertise with complex installations that other professionals couldn't complete. Reviews reveal he handles challenging situations where previous attempts have failed, including old security doors that others suggested replacing entirely. His approach combines technical problem-solving with thorough customer education, explaining how new systems work and providing follow-up support. The business appears to focus on residential lock upgrades and installations rather than emergency lockouts, with customers specifically noting his ability to work with existing hardware and maintain colour-coded key systems. Multiple reviews mention his neat, professional installations and reasonable pricing for technically demanding work.
Best for: complex lock installations others couldn't complete, security door lock upgrades, residential lock repairs requiring technical expertise, and situations where you need thorough explanation of new lock systems.
Location
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Claim This Profile — Free →Common questions about Open Sesame Locksmiths
What areas does Open Sesame Locksmiths service from The Basin?+
Reviews show Ita travels to surrounding areas for jobs, with one customer mentioning he came from Ferntree Gully (about 20 minutes away) to complete their installation. The business appears to service the broader eastern Melbourne region, though you should confirm coverage for your specific location when booking.
Does Ita handle emergency locksmith calls or focus on planned work?+
Based on customer reviews, the business appears to focus more on planned installations and complex lock repairs rather than emergency lockouts. Customers mention booking appointments for lock upgrades, security door installations, and situations where other locksmiths couldn't complete the work. Contact them directly to confirm availability for urgent callouts.
What do customers say about Open Sesame's pricing?+
Multiple reviews specifically mention 'reasonable pricing' and 'great pricing' for the technical work completed. Customers seem satisfied with the value given the complexity of installations and the fact that Ita often solves problems other professionals couldn't handle. However, specific rates aren't mentioned in reviews, so you'll need to get quotes directly.
Can Open Sesame work with existing door hardware and keys?+
Yes, reviews specifically mention Ita's ability to work with existing systems, including maintaining colour-coded key arrangements and ensuring proper door fitting on both sides. One customer noted he installed their new lock while ensuring they could still use their existing colour-coded key system, suggesting he can adapt to various hardware configurations.