Flick Pest Control Melbourne
Technicians Jeremy and Brendon W consistently praised for detailed explanations, but recent pricing and service disputes raise concerns.
From 577 Google reviewsHowever, this small sample also reveals concerning issues with pricing transparency and customer service follow-up that appeared in multiple reviews. The sample shows a much lower rating (2.6 stars) than their overall Google average, suggesting these recent experiences may not represent their typical service quality.
Their work
What it's like working with them
Based on a sample of recent customer reviews (577 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 141 pest controls in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Flick Pest Control Melbourne
This Melbourne-based pest control service handles both indoor and outdoor treatments, with customers specifically praising technicians Jeremy and Brendon W for their detailed explanations and professional approach. The business operates as both a service provider and retail store, suggesting they offer pest control products alongside their treatments. Reviews indicate they handle comprehensive property assessments, with technicians taking time to walk customers through their findings and recommendations rather than rushing through jobs. However, the sample reveals some significant concerns around pricing transparency and customer service follow-up that potential customers should be aware of before booking.
Best for: comprehensive property pest assessments, customers who value detailed explanations from technicians, and those needing both indoor and outdoor pest treatment solutions.
Location
Often needed together
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Claim This Profile — Free →Common questions about Flick Pest Control Melbourne
Which areas around Springvale does Flick Pest Control service?+
Reviews mention Melbourne-wide service, but specific coverage areas aren't detailed in available feedback. Given their Springvale base, they likely cover southeastern Melbourne suburbs, but you'll need to confirm your specific location directly with them.
What do customers say about Flick's pricing?+
Recent reviews raise pricing concerns, with one customer reporting a quote increase from $1,100 to $3,500 mid-job, and another long-term customer cancelling due to 'exorbitant pricing.' A 15-year customer specifically mentioned pricing as their reason for leaving. It's worth getting detailed written quotes upfront and confirming all costs before work begins.
How thorough are Flick's pest inspections?+
Customers praise the thoroughness of inspections, with technicians like Jeremy and Brendon W specifically mentioned for taking time to explain findings and recommendations. One review noted the technician was 'very knowledgeable and shares his findings' with attention to detail. The inspection process appears comprehensive, though some customers report pricing increases after initial assessments.
What's the experience like with Flick's customer service team?+
Recent feedback suggests significant customer service issues, particularly with the accounts team. Multiple reviews mention difficulties getting refunds processed and poor communication. One customer dealing with Barry Bowyer from the Melbourne accounts team described the experience as 'dismissive and completely unhelpful.' The technicians receive praise, but back-office support appears problematic based on available reviews.