Best Termites Control
Builders praise Henry's team for coordinating termite barriers with concrete pours, though two customers report certificate withholding disputes.
From 34 Google reviewsHowever, two separate customers report serious billing disputes where compliance certificates were allegedly withheld until additional payments were made, even after original invoices were paid in full. The business appears to excel at the technical work — with builders and homeowners praising their thoroughness and communication — but these billing practice concerns warrant careful attention when agreeing on scope and pricing upfront.
Their work
What it's like working with them
Based on a sample of recent customer reviews (34 total)
“document the results and send them to you in a report”
What they help with
Based on what their customers hired them for
How they stack up
Context from 141 pest controls in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Best Termites Control
Henry leads a specialized termite control operation that serves both residential homeowners and commercial construction sites across Melbourne's southeast. The business stands out for coordinating termite treatments with construction timelines — several builders mention Henry's team installing reticulation systems just before concrete pours. Team members Yara and Steve handle different aspects of the service, with Yara praised for detailed explanations during inspections and Steve managing on-site treatments. They use thermal imaging and other detection technology for thorough inspections, then provide detailed written reports with treatment recommendations. The business appears well-suited for new construction projects requiring precise timing, as well as homeowners wanting comprehensive inspections with clear explanations of findings and treatment options.
Best for: new construction projects requiring coordinated termite barrier installation, thorough pre-purchase termite inspections with detailed reports, and commercial builders needing reliable construction timeline coordination.
Location
Often needed together
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Claim This Profile — Free →Common questions about Best Termites Control
Can Best Termites Control coordinate with construction timelines?+
Yes, several builders mention Henry's ability to install reticulation systems precisely timed with concrete pours and other construction phases. Reviews indicate they understand building plans and communicate protection processes clearly before work begins. Multiple construction companies use them regularly, suggesting they're reliable with project scheduling and site coordination requirements.
How quickly can they respond for termite inspections?+
Reviews mention same-day and next-day responses, with one customer noting they requested an inspection at 4pm and the team was on site at 7am the following day. Multiple customers praise their prompt response times, though it's worth confirming availability directly as this may vary by season and workload.
What do customers say about their inspection process?+
Customers consistently mention thorough inspections using thermal imaging and other detection technology. They provide detailed written reports with recommendations and take time to explain findings clearly. Several reviews specifically praise team members Yara and Steve for patient explanations of treatment options and processes, making customers feel more confident about their decisions.
Are there any concerns about Best Termites Control?+
Two customers report serious disputes where compliance certificates were allegedly withheld until additional payments were made, even after original quoted amounts were paid in full. These customers describe billing disputes lasting months or years. While most reviews are positive about the technical work quality, these billing practice concerns suggest importance of getting detailed written agreements upfront.