Narellan Pools Eastern Ranges
Family team completes pool installations in one week, even handling difficult access situations other companies decline.
From 40 Google reviewsThe standout pattern is their ability to complete full fibreglass pool installations within one week, even handling difficult access situations that other pool companies have declined. Multiple customers mention receiving ongoing support years after installation, with James providing phone troubleshooting and maintenance advice well beyond the typical warranty period.
Their work
What it's like working with them
Based on a sample of recent customer reviews (40 total)
“communication was top notch”
“One week from digging until completion”
“helped us with some troubleshooting over the phone”
“what I was quote was exactly what we paid”
What they help with
Based on what their customers hired them for
How they stack up
Context from 113 pool builders in Dandenong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Narellan Pools Eastern Ranges
James and Mikala lead this family-operated fibreglass pool installation business, specialising in quick turnaround residential projects with Symphony model pools being their most popular offering. James handles the technical consultation and project coordination, while Mikala manages customer service and council paperwork assistance. Reviews consistently mention installation completion within one week from excavation to handover, with the team tackling challenging access situations that other pool companies have declined. Their service extends well beyond installation - customers regularly mention ongoing support for maintenance advice and troubleshooting, with James providing phone guidance even years after completion. The business focuses exclusively on fibreglass pools for residential properties, often coordinating with landscapers and recommended trades for complete backyard transformations.
Best for: quick fibreglass pool installations in challenging access locations, Symphony model pool installations, and homeowners wanting ongoing maintenance support after installation.
Location
Often needed together
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Claim This Profile — Free →Common questions about Narellan Pools Eastern Ranges
How long does Narellan Pools Eastern Ranges take to install a pool?+
Multiple customers mention their pools were completed within one week from excavation to final handover. This quick turnaround appears to be a signature of their service, with some customers specifically praising them for being 'ahead of schedule'. Reviews indicate they coordinate all trades efficiently to achieve these fast installation times while maintaining quality standards.
What type of pools does Narellan Pools Eastern Ranges specialise in?+
They focus exclusively on fibreglass pools, with Symphony models being frequently mentioned in reviews. Customers have specifically praised Symphony 6 and Symphony 7 installations in various colours including Grey Quartz, Black Onyx, and Platinum Pearl. Reviews suggest they guide customers through size and model selection based on available space and requirements.
Do James and Mikala provide support after the pool is installed?+
Yes, multiple reviews highlight ongoing support well beyond installation completion. Customers mention James providing phone troubleshooting years later, assistance with cleaning and maintenance guidance, and being readily available for questions. One customer specifically noted receiving help with pump issues over the phone, and several mention this ongoing support as a standout feature of their service.
Can Narellan Pools Eastern Ranges handle difficult access situations?+
Reviews indicate they specialise in challenging installations that other companies decline. One customer mentioned being told by six other pool companies that they had difficult access, but Narellan was able to work around it easily. Another review specifically mentions a 'very difficult crane lift' that the team handled smoothly, suggesting they have experience with complex installation scenarios.