JJ Richards & Sons - Dandenong
Fleet drivers praised for community courtesy but multiple customers report missed collections and billing concerns.
From 95 Google reviewsMultiple customers report missed collections and communication difficulties when trying to resolve scheduling issues. The limited sample suggests potential inconsistencies in service delivery, though one customer specifically mentions positive customer service experiences and competitive pricing.
Their work
What it's like working with them
Based on a sample of recent customer reviews (95 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 131 rubbish removals in Dandenong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About JJ Richards & Sons - Dandenong
JJ Richards & Sons operates as a waste management service covering the Dandenong South area, with fleet drivers who handle regular bin collections and pickup schedules. Based on the available feedback, the company uses iPad-based contract signing processes and operates on longer-term service agreements that include monthly billing cycles. Their service model appears focused on scheduled residential and commercial waste collection rather than one-off removals. The business structure includes multiple drivers covering different territories, with some customers noting interactions around billing processes and service delivery coordination. Reviews suggest they handle both regular bin services and coordinate pickups across various local routes.
Best for: customers seeking established waste collection routes in the Dandenong area and those comfortable with longer-term service agreements.
Location
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Claim This Profile — Free →Common questions about JJ Richards & Sons - Dandenong
What areas does JJ Richards & Sons - Dandenong cover for waste collection?+
They operate from Dandenong South and service surrounding areas including Bittern, based on customer reviews mentioning drivers in these locations. The business appears to have established routes across the region. For specific coverage areas and whether they service your location, contact them directly to confirm availability.
What type of contracts does JJ Richards & Sons use?+
According to customer feedback, they use longer-term service agreements with one customer mentioning a 5-year contract term. The signing process involves iPads, though some customers report contract details weren't fully explained during the initial signing. Reviews suggest they operate on monthly billing cycles with automatic payment arrangements.
How reliable is their collection schedule?+
Customer experiences vary significantly, with some reporting missed collections and scheduling issues while others mention consistent service. Multiple customers in the sample reported problems with missed pickups and difficulties getting responses when issues arise. For reliability expectations, discuss their service guarantees directly with the company.
What do customers say about JJ Richards & Sons' pricing?+
One customer specifically mentions they offer competitive pricing and good value. However, another customer reports additional administration fees and billing increases without notification. The limited feedback suggests pricing experiences may vary depending on service type and billing arrangements.