Devonport Garage Doors
Zak and Tracey go the extra mile — including pressuring manufacturers for replacements when new doors develop faults.
Specific staff members Zak and Tracey are called out for going beyond the transaction, including phone support that resolved a fault without any callout fee. Two reviewers independently reported quoting that either never arrived or took weeks and then came with a dismissive response, so if you're under time pressure, confirm upfront that a written quote will follow within a set timeframe. For straightforward motor installs, emergency repairs, or complex fault resolution, the review picture is strong — but the quoting lag is a real enough pattern to ask about directly before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (19 total)
“Tracey was very patient and helpful going through the necessary procedures”
What they help with
Based on what their customers hired them for
How they stack up
Context from 262 garage doorss in Devonport
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Devonport Garage Doors
Specialising in roller door installation, motorisation, and repair across the Devonport area, this crew covers everything from fitting electric motors to salvaging doors knocked off their runners — the kind of job many operators won't touch without a full replacement. Zak is singled out by name for tenacity on difficult repairs, while Tracey handles phone-based troubleshooting and has walked customers through post-power-outage resets without needing a callout at all. When a newly installed roller door developed a manufacturing fault, the team went back multiple times and ultimately pressured the supplier into providing a replacement unit — a level of warranty follow-through that's uncommon in this trade. Pricing comes up repeatedly in reviews as fair and non-inflated, with one customer specifically noting they only paid for parts and labour after an accident salvage rather than being pushed toward a full door replacement. The business suits homeowners dealing with urgent mechanical failures, those wanting remote-control motor upgrades across multiple doors at once, and anyone who wants a local Devonport company rather than a regional chain. Response and communication are generally praised, though two reviewers flagged slow or absent quoting — worth factoring in if you're on a tight project timeline.
Best for: emergency roller door repairs including post-accident salvage, electric motor installations across multiple doors, and persistent fault resolution when manufacturers need to be held accountable.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Devonport Garage Doors
What types of roller door work does Devonport Garage Doors handle?+
Reviews cover a broad range — from installing electric motors across multiple existing doors to emergency repairs after accidents knocked doors off their runners. They also handle fault resolution when newly installed doors develop problems, including going back to manufacturers on the customer's behalf. Phone-based troubleshooting for issues like post-power-outage motor resets has also been mentioned, saving customers an unnecessary callout.
What do customers say about pricing?+
Pricing comes up positively in multiple reviews, with phrases like 'best price' and 'non-gouging prices' used by separate customers. One reviewer specifically noted they only paid for parts and service after an accident repair, rather than being pressured into a full door replacement. There's no mention of hidden fees or inflated quotes from satisfied customers, though two reviewers never received a quote at all — so it's worth confirming a timeframe when you first make contact.
How quickly does Devonport Garage Doors respond to repair callouts?+
Reviewers describing repair work — including an emergency where a car reversed into a door — describe the team as fast and efficient. The crew also called ahead to let customers know they were on their way, which was specifically noted as a positive. However, the quoting process for new installations has drawn complaints about delays from two separate customers, so response speed appears stronger for repairs than for initial project quotes.
Who are the key staff members and what are they known for?+
Zak is named in reviews for perseverance on difficult roller door repair jobs — specifically getting a stubborn door working correctly after multiple attempts. Tracey is praised for patient, clear phone support, having walked at least one customer through resetting their door system after a power outage without needing to send a technician. A previous brand name, Crisp, also appears in one older review, suggesting the business may have traded under a different name at some point.
Does Devonport Garage Doors cover areas outside of Devonport?+
Reviews don't specify the exact service radius, so it's worth confirming your location when you call. Given the business is based in Devonport, TAS, they likely service surrounding areas in the north-west of Tasmania, but the reviews don't provide enough detail to confirm specific towns. Ask directly when enquiring — and if you're requesting a quote, confirm they'll send it in writing within an agreed timeframe.