Black Ice Heating & Cooling | Frankston & Morning Peninsula
Gavin personally handles all quotes while completing multi-unit installations within two weeks of quoting.
From 283 Google reviewsThe standout pattern is their ability to complete complex multi-unit installations within two weeks of quoting, while maintaining exceptionally clean work practices that leave properties spotless. Multiple customers specifically mention the team's efficiency in handling both removal of old systems and installation of new electric heating and cooling units.
Their work
What it's like working with them
Based on a sample of recent customer reviews (283 total)
“left the area clean and tidy”
“From the first call with Melanie”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Black Ice Heating & Cooling | Frankston & Morning Peninsula
Gavin leads this air conditioning specialist serving Frankston and the Mornington Peninsula, with customers consistently praising the team's ability to handle complex multi-unit installations. The business demonstrates unusual efficiency in project turnaround, with reviews mentioning completion within two weeks of quoting. Their approach combines decommissioning old systems (evaporative cooling, gas heating) with new electric heating and cooling installations, suggesting expertise in full system transitions rather than just basic installs. The team maintains exceptionally clean work practices, with multiple customers noting they leave properties spotless after major installations. Melanie handles initial customer contact and scheduling, while Gavin personally conducts quotes and oversees installations, creating a streamlined process that customers find refreshingly straightforward.
Best for multi-unit air conditioning installations, system replacements transitioning from gas/evaporative to electric, and customers who value owner-operated service with personal attention throughout the process.
Location
Often needed together
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Claim This Profile — Free →Common questions about Black Ice Heating & Cooling | Frankston & Morning Peninsula
What areas does Black Ice Heating & Cooling service?+
They service Frankston and the Mornington Peninsula, operating from their Seaford base. Reviews mention customers across this region, and they appear to handle both residential installations and repairs throughout the area. For specific suburbs or travel requirements, it's best to confirm coverage when you call.
How quickly can Black Ice complete an installation?+
Based on customer reviews, they typically complete installations within two weeks of providing a quote. One customer mentioned the job was 'done not even 2 weeks later' after Gavin's initial quote. For urgent repairs, they've shown ability to expedite work within a few days when requested.
Who will handle my quote and installation?+
Melanie typically handles initial customer contact and scheduling, while Gavin (the owner) personally conducts quotes and oversees installations. Customers consistently mention Gavin arriving exactly on time for quotes and maintaining communication throughout the process. This personal approach seems to be a key part of their service model.
Do they handle complex multi-unit installations?+
Yes, reviews specifically mention successful installations of 3-5 units in single projects. They also handle system transitions, removing old evaporative cooling and gas heating while installing new electric heating and cooling systems. Customers praise their ability to manage these complex jobs while keeping properties clean throughout the process.