City Wide Air
Josh presents multiple options and recommends the best fit rather than the most expensive system.
From 70 Google reviewsThe standout pattern is their collaborative approach - consulting customers on vent placement, duct positioning, and control unit locations rather than making these decisions unilaterally, followed by detailed system operation explanations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (70 total)
“ensured the BEST option for our house was considered, not the most expensive”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About City Wide Air
City Wide Air handles both split system and ducted air conditioning installations across Melbourne's southeast, with Josh leading customer consultations and Jordan coordinating installations. Reviews consistently highlight their approach of presenting multiple options rather than pushing the most expensive solution, with Josh specifically praised for helping customers choose the most suitable system for their home rather than the highest-priced option. The business appears well-equipped for complex residential projects, completing installations like 4-unit, two-floor systems in around 5 hours while maintaining attention to detail. Their installation teams take time to explain system operation after completion and involve customers in placement decisions for vents, ducts, and control units. They've also helped customers navigate Victorian Government rebate schemes for heating and cooling upgrades.
Best for: residential ducted system installations where customer input is valued, multi-unit split system projects, and customers wanting honest advice on system sizing rather than upselling.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about City Wide Air
Who handles the consultation and installation process at City Wide Air?+
Josh conducts the initial site inspections and consultations, walking customers through various options and the entire process. Jordan coordinates the installation scheduling and timing. Reviews mention Josh specifically for ensuring customers get the best option for their house rather than the most expensive, while Jordan is praised for arranging fast installation timelines, even working around holiday periods like Christmas.
What do customers say about City Wide Air's pricing?+
One customer specifically mentioned the price was 'more than reasonable and better than all other companies I looked at.' Reviews suggest they focus on recommending the most appropriate system for each home rather than pushing expensive options. They also help customers navigate Victorian Government rebate schemes for heating and cooling upgrades, which can reduce costs.
How long do City Wide Air installations typically take?+
Based on customer reviews, they completed a 4-unit, two-floor installation in 5 hours, suggesting efficient work for complex residential projects. Jordan is specifically mentioned for ensuring installations occur as quickly as possible, with one customer noting he arranged installation even over the Christmas break to have air conditioning ready for summer.
Does City Wide Air involve customers in installation decisions?+
Yes, reviews consistently mention they consult customers on placement decisions including duct positioning on the roof, vent locations and directions, control unit placement, and temperature sensor positioning. After installation, they spend around 30 minutes explaining how the system operates and ensuring customers understand the controls before leaving.