Locksmith and Security Services
Team includes multiple named specialists with customers returning after 10+ years for repeat work.
From 57 Google reviewsMultiple reviews mention the same technicians over different time periods, with one customer returning after 10 years and another noting decades of family use. The standout pattern is their practice of explaining options clearly and often fixing additional small issues they notice during visits, though this small sample limits how confidently we can assess their overall consistency.
Their work
What it's like working with them
Based on a sample of recent customer reviews (57 total)
“Alex was knowledgeable and was able to organize everything”
“trusted locksmiths for decades”
What they help with
Based on what their customers hired them for
How they stack up
Context from 126 locksmiths in Frankston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Locksmith and Security Services
Owner Michael leads a team that includes experienced technicians Alex, Shaun, and Kye, each handling different aspects of locksmith and security work. Reviews highlight their expertise across both traditional lock changes and modern digital lock installations, with one customer noting Shaun's work on security cameras alongside lock services. They're known for taking time to explain options clearly and offering multiple solutions to fit different budgets and security needs. The team often goes beyond the basic job scope, with mentions of fixing additional issues they notice during visits. Their approach focuses heavily on customer education, particularly with digital locks where they ensure clients fully understand the new technology before leaving.
Best for: residential lock changes and upgrades, digital lock installations with full customer training, security camera setup, and homeowners wanting detailed explanations of their security options.
Location
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Claim This Profile — Free →Common questions about Locksmith and Security Services
Which technicians handle different types of locksmith work?+
Reviews mention several team members by name: Alex for organizing comprehensive security solutions, Shaun for both locks and security cameras, and Kye for deadbolt installations with clear option explanations. Owner Michael oversees the operations, and customers note that each technician takes time to educate clients about their options. The team appears stable with customers mentioning the same names across different time periods.
Do they provide upfront pricing without hidden costs?+
One customer specifically praised their upfront quoting system, stating there are no hidden costs after the initial quote. Reviews suggest they take time to explain different options and pricing levels to help customers choose solutions that fit their needs and budget. However, with only a small sample of reviews mentioning pricing, it's worth confirming their current pricing approach directly.
What areas around Mornington do they service?+
While reviews don't specify their exact service radius, they're based in Mornington and have been serving local families for decades according to customer feedback. The reviews suggest they handle both residential properties and various security needs across the area. For specific coverage areas or travel fees, contact them directly as this isn't detailed in available reviews.
Do customers return to use their services long-term?+
Yes, reviews show strong customer retention with one client returning after 10 years for new property work, and another mentioning decades of family use. This suggests customers are satisfied enough to use them again for future needs and recommend them to family members. The repeat business pattern indicates consistent service quality over extended periods.