Complete Roof Care
Multiple customers chose Michael after comparing quotes, praising his honesty about what actually needs fixing versus overselling.
Recent reviews show some inconsistency - while many customers still praise the emergency response and detailed explanations, there are a few mentions of no-shows and declining small jobs. The business appears to focus on larger restoration projects and emergency repairs rather than minor tile replacements.
Their work
What it's like working with them
Based on a sample of Google reviews (37 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Complete Roof Care
Complete Roof Care is led by Michael, who handles most of the customer-facing work and quotes, with team members including Rolf (praised for meticulous tile work), Brad (roof repairs), Joe, Jake (guttering), and Adam (solar panel work). Multiple customers specifically mention choosing Michael after getting quotes from several competitors, citing his honest communication about what actually needs doing versus overselling unnecessary work. The business handles both emergency repairs (customers mention same-day callouts for leaks and storm damage) and full roof restorations on older homes, with several reviews mentioning work on 1970s properties and one 70-year-old roof. Michael is known for explaining problems clearly while customers watch, providing realistic timeframes, and offering genuine aftercare including follow-up inspections.
Best for: emergency roof leak repairs, full roof restorations on older homes, customers who want honest quotes after bad experiences with other contractors, and jobs requiring solar panel removal to access roofing.
Location
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Claim This Profile — Free →Common questions about Complete Roof Care
Does Complete Roof Care do emergency callouts?+
Yes, multiple customers mention same-day emergency response. One customer called on a Saturday morning about a possum emergency and Michael was on-site within 2 hours. Another had a roof leak overnight, called in the morning, and the job was completed that same afternoon. Emergency repairs for leaks and storm damage appear to be a key part of their service.
What do customers say about Complete Roof Care's pricing?+
Several customers specifically mention getting quotes from multiple roof contractors and choosing Michael for having the fairest price. One customer said he gave the 'BEST and fairest quote' after calling many other roof cleaners who 'quoted ridiculously high'. Customers consistently describe the pricing as reasonable and good value for money, rather than the cheapest option.
Who are the main team members at Complete Roof Care?+
Michael is the owner who handles quotes and much of the customer communication. Rolf is praised for meticulous restoration work, Brad handles roof repairs, Joe and Jake work on guttering, and Adam specializes in solar panel work. Customers often mention Michael explaining the work clearly and being easy to communicate with throughout the project.
What types of roof work does Complete Roof Care specialize in?+
They handle both emergency repairs and full roof restorations, with particular experience on older homes from the 1970s and earlier. Services include leak repairs, tile replacement, ridge capping, roof cleaning and painting, gutter work, and storm damage repairs. Several customers mention complex jobs involving solar panel removal to access tiles underneath.