Mould Doctor
Scott has cleared mould problems in homes where multiple previous companies had already failed.
Several customers with multi-year mould problems, or with family members experiencing respiratory symptoms, specifically credit Scott's methodical approach and product choice for results that stuck. Barry's willingness to shift his schedule for urgent landlord and rental situations is a practical advantage if you're dealing with a tenancy dispute or a tight timeline. Worth knowing: two reviews raise concerns about Barry's responsiveness when things don't go as expected — one caller felt dismissed when describing a serious health concern, and one customer found post-treatment results disappointing with follow-up concerns brushed aside. These represent a minority of the feedback, but if phone manner and complaint handling matter to you, it's worth noting the experience can vary depending on whether you're speaking with Barry directly or working primarily with Scott on-site. For anything involving chronic or returning mould, or health-related urgency, the on-site team has a strong track record; just confirm the scope and process expectations before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (28 total)
“kept us well informed throughout the entire process”
What they help with
Based on what their customers hired them for
How they stack up
Context from 238 carpet cleanings in Gawler
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Mould Doctor
Mould Doctor SA specialises exclusively in mould inspection, remediation, and treatment — not general carpet cleaning — making them a focused option when respiratory concerns or visible mould growth signal a genuine infestation problem. Technician Scott is the name customers mention most often, praised specifically for methodical room-by-room treatment, explaining the process as he works, and sharing prevention tips so the mould doesn't come back; multiple reviewers say he resolved infestations that four or five previous companies failed to fix. James is called out by customers for thoroughness and going beyond the brief — including helping shift furniture after a job — while Daniel has been praised for handling post-flood remediation in commercial office spaces with clear communication under pressure. Barry runs the business and handles initial enquiries and scheduling; the majority of reviews describe him as patient, knowledgeable about mould causes, and willing to reschedule at short notice for urgent situations, though at least one caller found his phone manner dismissive. The company works across residential and rental/investment properties, and several property managers and landlords specifically mention using them for urgent tenant-related mould complaints, suggesting they're well set up for time-sensitive situations where liability is a factor. They've been operating for around 15 years and are GST-registered, which matters for landlords or businesses claiming treatment costs.
Best for: chronic or recurring mould that other companies couldn't resolve, rental and investment properties needing urgent mould remediation, and households where mould has been linked to respiratory or health symptoms.
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Claim This Profile — Free →Common questions about Mould Doctor
What types of mould problems does Mould Doctor SA typically handle?+
Reviews cover a wide range — from bathroom and kitchen mould in older homes (one property dated to 1963) through to serious black mould infestations, post-flood remediation in commercial offices, and bedroom mould linked to respiratory health issues. Several customers had chronic, recurring mould that other companies couldn't resolve, and came to Mould Doctor SA as a last resort. Rental and investment properties with tenant-related mould complaints are also a clear niche based on the reviews. If your situation is straightforward surface mould, they can handle it; if it's a complex or returning problem, that's where customers most often say they stood out.
Who will actually come to my home, and what are they like to deal with?+
Scott is the technician most frequently mentioned across reviews — customers describe him as thorough, punctual, and good at explaining what he's doing and why as the job progresses. James is mentioned by a couple of customers for going above and beyond, including helping shift furniture after the job. Tim and Daniel also appear in a small number of reviews, with Daniel specifically praised for handling a post-flood office job professionally. Barry handles bookings and initial enquiries; most customers describe him as knowledgeable and flexible with scheduling, though two reviewers found his phone manner dismissive when raising concerns.
What do customers say about Mould Doctor SA's pricing?+
Pricing feedback is mixed in the reviews. One landlord specifically described the treatment as 'very reasonably priced compared to competitors,' and another customer said you 'cannot do better on pricing.' However, one reviewer described a $660 treatment for a small one-bedroom unit as a significant cost for a pensioner, particularly when the results were only partially effective. One enquiry-only caller was quoted $1,660 for an inspection, which they found high given the phone interaction. It's worth getting a detailed quote upfront and confirming exactly what's included, particularly for larger properties or inspection-only services.
Can Mould Doctor SA help urgently — for example, if I'm a landlord dealing with a tenant complaint?+
Urgency handling is one of the more consistent positives in the reviews. Multiple landlords and property managers mention that Barry rescheduled or fast-tracked jobs to fit urgent timelines — in one case arranging treatment the morning after a late-afternoon call. They appear comfortable working in rental properties where tenant relations and liability add pressure. If you need a quick turnaround, it's worth calling directly and explaining the situation, as the reviews suggest Barry is more responsive to time-sensitive requests than routine bookings.
Does Mould Doctor SA guarantee their mould treatment won't return?+
Reviews don't mention a formal written guarantee, so confirm this directly before booking. What the reviews do suggest is that their treatments have held up for customers with long-standing recurring mould — several people say the problem hadn't returned after years of trying other services. One reviewer, however, noted mould returning after the first rains following treatment, and felt their follow-up concerns weren't taken seriously. Asking Barry directly about what happens if mould returns after treatment is a reasonable question before you commit.