Everclear Pools SA
Craig fixes things you didn't even know were broken — and the whole team treats first-time pool owners like they've done this a hundred times.
The combination of Mick's upfront quoting, Rachel's project coordination, and Craig's hands-on aftercare creates a through-line that few pool companies replicate with a single team. If you're comparing quotes, ask specifically about their handover process and what ongoing support looks like once the pool is filled — that's where reviewers say Everclear earns its loyalty.
Their work
What it's like working with them
Based on a sample of Google reviews (100 total)
“free water testing in store and all the team in the store super helpful”
What they help with
Based on what their customers hired them for
How they stack up
Context from 252 pool builders in Gawler
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Everclear Pools SA
Everclear Pools SA specialises in the full residential pool journey — fibreglass shell installation, heated pool setups, media filter systems, and ongoing aftercare — with a particular strength in hand-holding first-time pool owners through every stage. Mick, the owner, personally quotes and oversees projects and is repeatedly praised for his transparent, no-pressure approach to pricing and his 'Fun, Simple and Easy' philosophy; Rachel handles project management and has kept jobs on track even through planning delays. On the service and aftercare side, Craig is the standout technician — customers mention him specifically for pool light installations, diagnosing equipment faults, explaining water chemistry in plain English, and proactively fixing timer issues without being asked. The in-store team (Maddie, Isabella, Sam and others) offer free water testing with a printed chemical breakdown, which non-pool-owners consistently call a revelation. Everclear also services pools it didn't install, which sets it apart from many builders — several customers switched their ongoing maintenance to Everclear after being disappointed elsewhere. Based roughly three years into operation, the business is well-suited to new pool buyers who want a single company to handle installation, chemical education, and long-term servicing rather than piecing together multiple contractors.
Best for: first-time pool owners wanting guided support from quote through to ongoing maintenance, homeowners needing aftercare or servicing for a pool installed by another company, and residential fibreglass pool installations where clear communication and a named project manager matter.
Location
Often needed together
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Claim This Profile — Free →Common questions about Everclear Pools SA
Does Everclear Pools SA service pools they didn't install?+
Yes — several reviewers specifically mention switching to Everclear for aftercare after getting their pool installed elsewhere, and describe the experience as excellent. Services available to non-Everclear pool owners include cleaning, equipment repair, water testing, and chemical advice. The in-store team offers free water testing with a printed chemical plan regardless of where your pool came from. This makes them a practical option even if you're mid-way through ownership with a different brand of pool.
Who manages the pool installation process, and how involved is the owner?+
Mick, the owner, personally handles initial consultations and quotes and is described across multiple reviews as honest, no-pressure, and transparent about costs. Rachel is named as the key project manager who keeps installs on track through planning and council stages. On-site tradespeople mentioned across reviews include Hayden, Terry, Mark, Craig, Andrew, Lochie, Sam, Ben, and Peter — suggesting a sizeable crew for different install stages. Reviewers consistently note that communication across all these people was clear and that the handover walkthrough was thorough.
What do customers say about Everclear's aftercare and support once the pool is built?+
Post-install support is one of the most frequently praised aspects of the business. Craig from the service team is mentioned by name repeatedly for explaining pool chemistry in plain English, proactively fixing equipment issues (including correcting a timer after a power outage without being asked), and installing pool lights efficiently. The shop team offers free water testing with a printed chemical breakdown on the spot — something first-time pool owners say made ongoing maintenance far less intimidating. Nic is also mentioned for following up software issues on heat pump apps with the supplier directly.
What types of pools does Everclear install?+
Reviews reference fibreglass shell pools in a range of sizes, including compact installs in tight or awkward spaces (one reviewer mentions a 3x4m pool in a difficult area), as well as larger models like the Oceania 6 and the Caribbean. Heated pool setups and media filter systems are specifically mentioned, and heat pump installations are included in their scope. Reviews don't detail commercial or concrete pool projects, so if you need something other than a fibreglass residential pool, confirm their scope directly before enquiring.
How does Everclear handle unexpected problems or delays during a project?+
Multiple reviewers mention that initial planning delays did occur — one mentions Covid-related delays that stretched significantly — but describe Everclear as understanding and communicative throughout. Rachel, the project manager, is specifically credited with keeping projects on track after delays. Post-install, Nic is noted for resolving a heat pump app software bug by contacting the supplier directly and getting it patched quickly. The overall picture from 50 reviews is that when issues arise, the team tends to own them rather than disappear — though asking about your specific timeline and contingency planning at the quoting stage is still worthwhile.