Town & Country Solar
Owner Mick personally quotes and right-sizes every system — repeat customers keep coming back years later for battery upgrades.
The review trajectory does show some variation: earlier reviews skew uniformly five-star, while the more recent window includes a small number of serious complaints about after-sales follow-through — specifically, two customers describe difficulty getting responses when warranty or fault issues arose post-installation, one ultimately paying another company to resolve the problem. That inconsistency is worth noting, though it represents a minority of the sample, and many reviewers in the same period describe responsive service. When comparing quotes, ask specifically how warranty faults and inverter issues are handled and what the expected response time looks like — that's where the experience gap appears to sit.
Their work
What it's like working with them
Based on a sample of Google reviews (59 total)
“Just like to thank Mick and his crew for going above and beyond in installing our off grid solar system”
What they help with
Based on what their customers hired them for
How they stack up
Context from 304 solar panel installations in Gawler
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Town & Country Solar
Town & Country Solar is run by Mick, who personally handles site inspections, quoting, and often leads installations — reviewers consistently note he doesn't oversell and designs systems around actual household usage rather than upselling capacity. The sales team includes Travis, Mark, and Brian, each praised for plain-language explanations: Travis brings deep product knowledge on newer battery technology like Sigenergy, Mark is singled out for post-installation follow-up and walking customers through every decision step-by-step, and Brian is credited for explaining grid connection processes without jargon or pressure tactics. The install crews — including Dave, Jacob, Jordan, and Daniel — are noted for tidy workmanship specifically around concealed wiring (no surface conduit runs), on-time arrivals, and leaving sites clean, with several customers remarking the finish looked better than expected. The business spans a wide service area out of their Gawler office, with documented installs stretching from Parafield to Ardrossan, Whyalla, and 120km-plus rural properties — and they handle off-grid setups and retrofitted battery additions, not just standard grid-connected rooftop systems. Office staff member Louise is mentioned by name multiple times for responsive phone support, suggesting the back-office side functions as a genuine contact point rather than just an admin layer. Customers who have been with them for six-plus years report coming back for battery upgrades, with the business handling warranty inverter replacements and troubleshooting existing systems from other installers.
Best for: homeowners wanting a right-sized system without upselling, rural and regional SA properties including off-grid setups, battery storage additions to existing solar, and customers who value dealing with a named owner through the full process.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Town & Country Solar
What areas does Town & Country Solar cover from their Gawler Belt base?+
Reviews mention installations across a broad stretch of South Australia, including Parafield, Ardrossan, Whyalla, Bute, and properties more than 120km from their Gawler office. They appear comfortable with both metropolitan Adelaide suburbs and regional rural properties. If you're outside the immediate Gawler area, it's worth calling to confirm travel and any associated costs before booking a site inspection.
Do they install battery storage systems, or just solar panels?+
Yes — battery installations are a clear part of their offering. Reviews mention a 40kW Sigenergy battery system, standard battery retrofits onto existing solar, and off-grid setups for properties not connected to the grid at all. Several customers who had panels installed years earlier have since returned specifically for battery additions, and Travis on the sales team is noted for his knowledge of newer battery products including Sigenergy app setup.
Who will I deal with during the quoting and installation process?+
Mick, the owner, typically conducts site inspections and quotes personally — multiple reviews mention him arriving on time and tailoring the system to actual roof layout and power usage rather than pushing a standard package. Sales consultants Travis, Mark, and Brian handle initial consultations and are each praised for clear, jargon-free explanations. On install day, crews including Dave, Jacob, Jordan, and Daniel are mentioned by name, and Louise in the office is frequently cited as a helpful point of contact for admin and follow-up questions.
What do customers say about after-sales support and warranty handling?+
The majority of reviewers describe responsive follow-up — including a case where a technician came out to investigate a suspected roof leak at no charge, and another where an inverter was replaced after hours to minimise downtime. However, two reviewers in the sample describe a poor experience when trying to get warranty faults resolved, with slow or no response to emails and calls. This inconsistency is worth raising directly: ask what the process is if your inverter fails, who to contact, and what the expected response window looks like.
How long does it typically take from quote to installation?+
Several reviewers mention turnaround times that were faster than expected — one customer had their system fully installed within a week of receiving a quote, and another noted install was completed ahead of schedule. A more typical window mentioned is around six weeks from quote to install. Same-day or next-day installs appear to be the exception rather than the rule, so if timing is critical, discuss your preferred timeframe when getting your quote.