Proz-At Tiling and Renovations
A project-managed renovation team where Graham runs the site, Cara handles selections, and an evening SMS tells you exactly who's coming tomorrow.
The daily evening SMS naming tomorrow's trade and arrival time appears in roughly half of all reviews, which is unusually specific praise that points to a deliberate operational practice rather than a lucky streak. Bjorne is named as the point of contact for quoting and communication, Graham as the on-site project manager, and Cara as the selections specialist — so you're dealing with defined roles, not one person trying to do everything. Three negative reviews in the sample raised concerns about deposit disputes and a 2018 incident involving a small porch job; none of these patterns recur at a level that represents a structural issue across the broader pool. For a smooth experience, confirm your complete scope and all product selections are locked in writing before paying any deposit, and ask for a clear timeline with key milestones noted — reviewers who did this consistently reported jobs that started and finished on schedule.
Their work
What it's like working with them
Based on a sample of Google reviews (55 total)
“Cara did a wonderful job with our selection process and made everything match”
“Project manager Graham kept everything moving”
“Bjorn messaged me that night with the news and the next day they had the new wall up”
What they help with
Based on what their customers hired them for
How they stack up
Context from 264 tilings in Gawler
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Proz-At Tiling and Renovations
Bjorne leads Proz-At as a full-service bathroom and wet-area renovation company, coordinating a dedicated team of specialist trades — plasterers, plumbers, electricians, tilers, and glaziers — rather than one or two generalists doing everything. Within the team, Graham serves as on-site project manager, praised repeatedly for keeping trades sequenced, catching problems early, and maintaining quality standards throughout. Cara handles the selections process from a showroom, helping clients who have no idea where to start match tiles, fittings, and finishes into a coherent scheme — reviewers who used this service found it simplified what is often the most overwhelming part of a renovation. The business has handled multi-room jobs across bathroom, toilet, laundry, and kitchen in a single coordinated run, and has managed renovations for clients working remotely or interstate with no issues reported. A signature feature is a daily SMS sent each evening naming exactly which trade is arriving the next day and when — a practical detail that dozens of reviewers specifically called out as reducing the anxiety of living through a renovation. When unexpected issues have emerged mid-job — termite damage discovered twice across reviewed jobs — Bjorne has communicated same-night and organised rectification without derailing the overall schedule.
Best for: full multi-room bathroom, laundry, and kitchen renovations requiring coordinated trades, homeowners who want daily progress communication rather than chasing updates, first-time renovators who need guided tile and fixture selections, and clients managing projects remotely or from interstate.
Location
Often needed together
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Claim This Profile — Free →Common questions about Proz-At Tiling and Renovations
Who actually manages the renovation on-site day to day?+
Bjorne leads quoting and overall coordination, while Graham is named across multiple reviews as the on-site project manager responsible for sequencing trades and maintaining quality. Cara handles the showroom selections process, helping clients choose tiles, fittings, and finishes that work together. Each specialist trade — plasterer, plumber, electrician, tiler, glazier — is a dedicated subcontractor rather than a generalist handyman doing multiple roles.
Can Proz-At handle a renovation if I'm not home or I'm managing it remotely?+
Several reviewers specifically mentioned managing their renovation from interstate or while overseas, and reported no issues. The daily SMS update system — naming which trade arrives the following day and at what time — appears to be the key mechanism that makes remote management workable. One reviewer coordinating from interstate described the process as seamless and said the workmanship was excellent. If you're not local, ask Bjorne upfront how they handle access and who to contact if something comes up.
Do they handle just tiling, or the full renovation including plumbing and electrical?+
Proz-At coordinates the full renovation scope, not just the tiling component. Reviewed projects consistently include demolition, waterproofing, plastering, plumbing, electrical, tiling, glazing, and cabinetry — all sequenced by the team rather than left for the homeowner to coordinate separately. Reviewers who compared this to managing trades individually noted the seamless handover between each stage as a key advantage. They are best suited to full-room renovations rather than isolated single-trade repairs.
What happens if something unexpected is discovered once walls are opened up?+
Two separate reviews mention termite damage being discovered during demolition, and in both cases Bjorne communicated the issue the same evening it was found and organised rectification without significantly derailing the schedule. One reviewer noted the job was set back only a couple of days. This suggests a process for handling surprises, but as with any renovation, it's worth asking upfront how variation costs are documented and approved before work proceeds.
How does pricing compare to other renovation companies?+
Reviewer feedback on pricing is mixed in a useful way: several clients noted Bjorne was not the cheapest quote they received, but chose them anyway based on professionalism and found it worthwhile. One reviewer reported their final cost including modifications came in 27% below other companies' starting quotes. The business is GST registered and operates as a company, so quotes should include GST — confirm this when comparing. Based on reviews, it's worth ensuring your quote specifies every line item including taps and fittings before signing, as one reviewer noted an unexpected price difference between initial and final quote when custom selections were added.